[Resolved]  Cafe Coffee Day — Unethical behaviour

Address:

500016

Dear Sir/Madam, I am A.V.Rajendra Kumar. I am regular customer of the cafe coffee day in S.R.Nagar, Hyderabad. I like the Irish Cappaccino at your outlet. I just ordered for the same Irish Cappaccino and I got a very very bad response from your person(Bhargavi) at the outlet saying that she doesnt know how to make the Irish or any other hot coffees. I asked her what should I do.Her answer is same I don't know. Now at the same time there's a lot of stinking smell coming from her. May be because of her dress or her body which caused a lot of headache for me. And you should know that the whole outlet including the washrooms are filled with that stinking smell. My morning got spoiled. I dont understand why you guys are employing inexperienced and indisciplined guys and you are losing valuable customers. I have also raised a complaint last week regarding some housekeeping issues, There is no such improvement. Is this the way to operate a coffee shop? I kindly request you to train your guys properly and operate the coffee shop so that it runs in a smooth and in a profitable manner otherwise kindly please closedown your outlet until and unless you have good guys to operate. Also my kind request is just tell the outlet manager to come and visit the outlet just atleast once a day. I just wanted to complain to him but I cant find him since long time. There should be a lot of improvement.Please. Hope you will react and take some action. Thanks and Regard's A.V.Rajendra Kumar. [protected].