[Resolved]  Cafe Coffee Day — Unnecessary add ons on product

Address:

Mumbai City, Maharashtra, 400006

Respected sir

On 13 august i went to ccd at churchgate next to eros, i ordered café mocha.
The person taking the order did not ask me if i wanted the coco toppings and made the bill.
On receiving the bill i enquired about the additional amount on the toppings. I refused for the toppings and said i did not want it, but the person was stubborn and told that café mocha cannot come without the toppings.

The next time i enquired in another ccd at walkeshwar about the toppings the staff said it's optional.

This clearly states that the staff at the prior location (Churchgate) gave me unnecessary toppings to increase the price, and hence cheating the consumer on account of false information.

It's a humble request and also a warning to stop such practices of cheating the consumer.