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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 50

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Address:Kolkata, West Bengal, 700141
Website:VM-CESCLM

Hi team,

For the last 5-6 months i am receiving notifications and bill delivery date, bill amount and other notifications in the form of text messages in my mobile number:[protected] of cust. Id: [protected] (Which is an unknown customer), which is not me. Please look into this as i dont want these messages (Notifications from vm-cesclm) of other customers to come to me any further.
Please notify me when the deactivation...
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M
monty4346
from Allahabad, Uttar Pradesh
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sell bo get executed and buying order not execute due to technical error

Address:Kolkata, West Bengal

At 9:15 500 share shorted and sl was 4 point and target was 8 point but when i am profit of 2 point i want to exited the order and then i am unable to sell it due to which 15000 loss happen . i immidiate call customer care but all line were busy due to which i was unable to understand what is happing with me.

Beign a small trader i cant affort such loss .due to technical reason why i bear such loss. how zerodha will pay mei...
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B
bidbis
from Kolkata, West Bengal
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online name change - non-receipt of bill

Address:Hooghly, West Bengal, 712124
Website:[email protected]

On 05/03/2018 kartick dutta applied for online name change in respect of cesc consumer no.[protected] and successfully uploaded the form no.8140318 and the related annexure a3. Thereafter he receceived the following sms from bh-cesclm, sent to his registered mobile no.in the evening of the same day :-
"please arrange to settle the security deposit amount to enable us to effect the change in name against consumer number [protected]....
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Address:Hooghly, West Bengal, 712124
Website:[email protected]

Dear sir,

On 05/03/2018 i applied for online name change in respect of cesc consumer no.[protected] and successfully uploaded the form no.7310318 and the related annexure a3. Thereafter at 06:06:49 p. M. On the same day i receceived the following sms from bh-cesclm, sent to my registered mobile no. [protected]:-
"please arrange to settle the security deposit amount to enable us to effect the change in name against consumer...
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R
rakesh bhattacharya
from Kolkata, West Bengal
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denial of a separate connection

Address:Kolkata, West Bengal

Applied to cesc (Reference no. 04/03019/18). For a seperate connection in my name as two separate families are sharing a same common meter. Inspectors from cesc promptly visited the house and enquired for the reasons for seeking a separate connection in my name.in response to their queries it was clearly mentioned that two separate families with two different mindsets and purchasing power are using the same meter and the applicant is facing...
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P
projeshpalit
from Mumbai, Maharashtra
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e-bill payment receipt not available for january 2018

Address:Kolkata, West Bengal, 700040
Website:CESC on line payment

I am projesh palit. Customer id is [protected]. I have made payment through credit card (Bill desk) against bill for january 2018 (Bill no. [protected]). Immediately after payment there was breakdown in your website. Till then i am yet to receive the soft copy of your receipt neither any sms confirming payment was made. I am concerned because today (March 05, 2018) is the due date and my supply line may get disconnected if payment is...
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S
siddhartha1
from Kolkata, West Bengal
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lt bill paid of dec 17 included in jan bill 18 customer id : 48000323458

Address:Kolkata, West Bengal, 700028

Sir,
I beg to refer that i have paid bill of dec 17 of amount rs 2770 on transaction date:3/2/18 and transaction ref. No: [protected] by debit card but to my surprise again green bill came on jan 18 which is to be paid on 20/2/18, amount is rs 4510 which include previous bill of nov 17 and dec 17.

Sir please rectify the bill and help the undersigned and help me to overcome this type tension in my life.
Thanksbr...
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C
Chaudhurifamily
from Pune, Maharashtra
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added biller as cese in my card but not approved yet

Address:Kolkata, West Bengal, 700037

Hi team,

I am writing to you as it's been really long wait since i have registered my bills in my card for auto payment.
My bank says you have not yet approved their request.
I have registered for 2 consumers which i have mentioned below for your reference. Can you please prioritize for that?
Bank : standard chartered bank
1. Consumer # [protected]
[protected]
2. Consumer # [protected]br...
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N
Nurshing Kolkata
from Kolkata, West Bengal
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hike of electric bill for last few months against the consumer no : 51053026159

Address:700057
Website:www.cesc.co.in

Sir, i sayantan acharya, a needy medical student from ariadaha kolkata -700057, west bengal, have been the consumer of your reputed organization. The connection is in my mothers name, mrs sandhya acharya. We have only two rooms which have only two tube light connection along with a ceiling fan connection.in spite of that every month bill has been more than one thousand per month which is really harder for us to pay. We use very little. For...
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R
Ramprasad Bhattacharyya
from Bhubaneshwar, Odisha
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denial of successful paytm payment

Address:Kolkata, West Bengal

(1)
To customer care/cesc ltd.

Respected sir/madam,

I have paid my electricity consumption bill for the month of dec'17 on 17.01.18 through my
Paytm wallet like every month.
Paytm payment particulars are as follows:-
Paytm order #[protected]transaction id [protected]-01-17 04:35:56 pm rs.110/-
No receipt has been issued against that payment from your end.

Unfortunately...
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Ś
śaroj adhikari
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment of my electricity bill of rs. 2460.00

Address:Kolkata, West Bengal

On 16.02.2018 while i tried to pay my electricity bill of rs. 2480.00 i got a message from my bank that a/c debited by rs. 2460.00 from pos-cesc. Since i did not get confirmation as to 'successful transaction ', i again tried to make payment of the same. But this time also debited my a/c from pos-cesc. So my a/c debited doubly one at 11.36 am and the other at 12.06 pm. I now request you to reverse my a/c by crediting rs. 2460.00 at the earliest....
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śaroj adhikari
from Kolkata, West Bengal
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double payment of my electricity bill of rs.2460.00

Address:Kolkata, West Bengal

I paid my electricity bill through Card (paytm) on 16.02.18. I got a message
that my account has been debited towards electricity bill of Rs.2460.00 from POS-CESC dated 16.02.2018 at 11.36 A.M. and since non-receipt of payment confirmation, I again tried go for payment. This time my a/c also debited by same amount and I got the confirmation from CESC. So my account debited doubly. I would request you to kindly reverse payment of Rs.2460.00...
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Address:Kolkata, West Bengal

3no. Kalibari road, santoshpur
Kol-700075
There is a load shedding in our locality for the last 3hours! We are extremely irritated! It would be kind if you look into this matter immediately! We are facing a lot of trouble! Specially the aged people and the students are having problem! Board examination is knocking at the door and at this time a power cut is not affordable! Please take immediate action;...
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Address:700011

Dear concern,
I m fahim akhtar previous living in 45a/h/6 canal east road narkeldanga kolkata-700011 but now we shift last year in march but now i come to know someone stealing the connection from my meter and earning money even i have requested earlier to disconnect my connection temporary until further requested to reconnect now my meter bill came so high i want you to verify and do some inspections. I attached my electricity bill...
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A
Arpita maitra
from Kolkata, West Bengal
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misbehaving at moulali counter

Address:Kolkata, West Bengal

As i went to pay my bills today at moulali branch the lady wearing green sari start misbehaving with me. My total bill is 1120. I havnt change with me. So i pay1500 to her. Then she start arguing with me. She use bad language to my family. Just havnt 20 rs change she threatening me. No one can protest her. The incharge of the branch havnt stop her. Even mr. Incharge cant revel the name of the lady.
Pls take some action against the...
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Samidh Chatterjee
from Kolkata, West Bengal
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wrongly paid twice against bill for nov,17

Address:Kolkata, West Bengal, 700009

Dear sir,
This is to inform you that by mistake i paid the bill for a/c month-nov-17 as under
1. Transaction no-[protected] using paytm on[protected] rs.1290/-
2. Transaction no-lur[protected] using card (Bill desk on[protected] rs.1320/-
(Above 2 (Two) acknowledgement slip attached for your ready reference)
You are requested to please adjust the 2nd payment with the bill of month 12/17 of rs.1540/- due...
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Address:Kolkata, West Bengal, 711106
Website:[email protected]

Had been making cesc payments online, on one such transaction i had

Processed a payment of rs. 320.00 at 11:33:48 hrs., towards cesc

Customer id : [protected] but after putting my password like i keep doing

For other transaction, the amount got deducted from my hdfc credit card,

But cesc gave a prompt that due to some error in the server the transaction failed.

Subsequently...
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M
Mrigendranath Ray
from Mumbai, Maharashtra
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3 phase lt supply cable fixed temporarily over head.

Address:711102

This is to inform you 3 phase supply line which was originally underground for premise no 143/9/2shibpur road howrah 711102 at mandirtala was replaced by cesc 3 months back with temporary overhead lines without fixing bus bars with a metal cabinet. This can cause fatal accident while we work. Request take up immmediate action.
Mrigendra nath ray.
Con no[protected]...
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indira bhattacharya
from Kolkata, West Bengal
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request to change the mobile number and email provided for the customer id 22000050278

Address:Kolkata, West Bengal, 700016

Dear sir:
This is from indira bhattacharya residing at karnani mansion, 25a park st, kolkata 700016.
I would like to request you to change the cell & email, from the customer id [protected] of 117 karnani mansion.
Instead of carrying [protected], [protected]@gmail.com, please use [protected] and [protected]@yahoo.com
Birthday 11th august.
Tx...
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swapan banerjee
from Kolkata, West Bengal
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incorrect billing - december 2017

Address:Kolkata, West Bengal, 700006
Website:www.cesc.co.in

Hi,
My customer id is [protected]. From last few months i'm getting abrupt meter reading which is causing billing amount that suppose not to be.

With respect to my customer id our electricity consumption is very less then also for last month my unit reading was 131. After continuous complaint my billing has came down for few months and again it started into this level.

Please look into the matter and...
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