Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Advance payment made for monthly bill payment on 15/01/2018 for consumer id [protected] through net bank via bill desk. Transaction acknowledgement slip showing transaction ref no lhdf[protected]. But not yet updated. Please do the needful. My consumer id
[protected]. Consumer no [protected]. Advanced payment on 15/01/2018. Rs 1000. Paid as advance....

Dear all,

Please note that this has been a perpetual issues i am facing while doing online payment. I got the transaction done earlier and even today and apparently got a notification from the bank itself but on the cesc portal its showing system error which doing the payment.

Request you to please look this matter up with high importance.

Kind regards
Abhishek bhattacharya
[protected]...

From last month getting sms of billing details, meter reading etc of other cust ids:see:
Cust id: [protected], con. No:[protected]
(Billing info. On dt:13.1.18, billing info. Dt: 16.1.18, meter reading info. Dt: 20.1.18)
Cust id:[protected], con. No:[protected]
(Meter reading info dt:26.12.17, billing info. Dt:6.1.18, due bill info. Date 14.1.18)...

The Accounts Manager,
CESC Limited,
South-West Regional Office,
P-18, Taratola Road,
Kolkata 700 088.

Sir,
Sub: Change of address
Customer ID [protected]
Consumer No. [protected]

This is to inform you that my house was under the Joka 1 Gram Panchayat and after taking over by KMC in 2013, Ward No. 142 was created and House No. was allotted. In support...

Sir,
Good morning. I am a consumer of cesc with
1. Customer i. D. [protected],
2. Consumer no [protected],
3. Name : abir baran deb,
4. Address : 73/f s. K. Sarani, p. O. : nimta, kolkata -700049, belgharia
5. E-mail address : [protected]@gmail.com

I have visited the local office of cesc at kamahati for an additional sub meter. But from your office it has been advised to apply...

I may refer to your officer letter no: sa-9/2/05/0481/170 dt. 22.04.2017. But due to some problem beyond my control, i could contact with your office almost 4/5 months back with a request to submit the related fund to my new address.in absence of any response from your end i placed my problem at the chatt room. The docket no: 717482 was provided to me as a ref. No; of my complaint. On 22.12.2017 i was advised through phone from your office...

Respected Sir
I Gasina Khatoon of B/4/H/5 AK MD Siddique Lane Kolkata 700016 having consumer number [protected] as i am out of station and no one is staying at my place but still my meter reading is so high and am getting high amount of money to pay off every month.Kindly please look into the matter and solve my problem.
I will be very obliged to you.
Regards...

As i am shifting to a new location hence i've requested to shift my existing meter to my new location but cesc (Taratolla office) personnel discarded my request instead suggested me to apply for new connection and i've been done as per their norms. Today (05th january, 2018) they had inspected the location but before that they had sent me an offer vide ref. No. 02/02164/18/9/1 dated 05.01.2018 with payment deadline 05th april, 2018 for 4.00...

Dear madam/sir,

Further to my last complaint regarding forgery of my electricity connection, i want to bring to your kind notice that the problem has still not been resolved. I am dr mahitosh dalai. This is regarding an electricity connection in the name of my wife mrs suriti dalai, (Consumer id-[protected], customer id - [protected] l. P-494/25), a resident of howrah. I am wondering how and why i am not receiving any bill...

Inspite of my numerous visit at your taratala office and met mr. Rajdeep chanda, district engineer, south west and produced all necessary documents, i failed to understand the reason for non supply of electricity at my premise. Hence i like to get the electricity immediately as i am a poor widow and less privileged can not effort to visit your office again and again....

I'm ms. Kelly alixender as customer of cesc some days ago i have been complain on last november 2017 again your employee for cheking your service how are active to take action against employee. And my atm crad was lose in your office out side customer palace but i think my atm was lose after some days we issue other atm card
So thank but this is informing you that this type of blame is fully wrong which was written complain against...

My customer id is [protected] in the name mrs. Ratna mallick. I have received my bill of nov17 for rs 1410/- showing consumption of 206 units, which is absurd because the flat is very rarely used during last two/ three months. On verification it appears that closing meter reading has been wrongly taken as 31759 instead of 31559 because present reading is still below 31600. Kindly issue a corrected bill as early as possible for making payment....

Dear Sir,
This is to inform you that, I Mr. Devjyoti Mondal, Customer ID : [protected], Consumer No. [protected] received Electric Bill on 28.12.2017 and my Bill amount is very high Rs. 3980/-. This Meter only use for domestic purpose and my last months (16/11/2017) Meter Reading was 921. After your bill received I also checked my Meter and Unit shows 947 (30/12/2017) but my Bill shows Total Unit used - 1382 which is absurd. This...

Hi sir,

I have a cesc connection in my home.
My customer id is [protected].
Customer name is md asfak and address is 31/4 topsia 2nd lane kolkata 700039.
There is blast happen in our meter room in august all meters are closed so our land lord complaint this issue to cesc then they said to change the meter room place.
Cesc was billed every months.
I have already complaint my self on 3 november...

Payed the electricity bill online for the month of november 2017 (Customer id:[protected]) (Consumer no:[protected]) on 22/12/2017 through net banking (Bill desk gateway), but the e-receipt was not generated. The latest payment status has not been updated. But the billing amount has been deducted from the bank. So please send me the payment receipt to my registered e mail id and acknowledge the payment i have made....

Kindly note that my email id [protected]@indianoil.in is no more operating due to my retirement and as such, i am not receiving any elec. Bill from last month onwards. From now on all my monthly electric bill as well as e-receipt thereof may please be sent to my personal email id [protected]@gmail.com
I look forward to receiving your kind cooperation.
Thanking you,
Yours faithfully,
Jogabrata...

The internet service provided by cesc through billdesk for the payment of their bills are really disappointing as two days back i paid the bills through the billdesk the amount which in total is rs 8550 approximately was immediately debited though the information was not updated i have been waiting since two days for its updating but no result yet. My customer ids are [protected] & [protected]...

Please change my mobile phone number from existing [protected] to [protected] with immediate effect, if it is possible and confirm via my e-mail number @[protected]@gmail.com

I have been trying to do so online but failed miserably as your web site is the most irritating and unprofessional in the THE WHOLE WORLD (yes, I have lived in many cities in Asia, Europe and America) and this distinction is quite genuine.

Rest...

Dear sir/madam

Ref: consumer no. [protected], con. Id : [protected]
Sub: change of mailing address in cesc bill

I, basanta kr das, hereby request your good self to rectify the address of billing in your records as mentioned below –
Old address:

Basanta kumar das
C/o sankar mondal
22/a, gopal mishra road
Kolkata 700 034

New address:
Basanta...

I santwana bagchi (Consumer no.[protected]) residing at 29, b. K. Moitra road kol-36. For last 6months meter inspector is not inspecting our meter in schedule date& usual time. Meter is left uninspected. I am paying a huge amount. Iam 84years of age& bedridden. So i am residing at my daughter's house nearby. Key of my house is kept in opposite grocery shop. He who shows the meter. For november i have to payrs.1730. Please take necessary steps...