Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

CESC constantly provide bill even we not in my residence last 3 months. I tried to call but no one responded. My consumer I'd [protected].
This month bill was 1120. Why they repeatedly charged bill even we not in home in last 3 months.

Please do a need full action regarding the same....

Hi this is Subhash Shaw my customer ID [protected] Consumer no [protected] ... from last two days i.e from 3rd Oct 2021 our electricity has been fluctuating due to sudden increase in voltage and load increases...we are not aware about the load because it's not from our side please look into this matter urgently...

I am writing this letter on behalf of my parents who are senior citizens . This is to bring to your notice that the electric meter in my house is in a very bad shape. The wires are all over the place and need to be organised.
I tried to call your number and even in whatsapp since last few days but nothing worked. We have lodged multiple complaints with CESC but no action has been taken yet.
Request you to please send some one...

Not taking meter readings....

I have not received CESC e-bill for the month of August, 2021 at my e-mail address, [protected]@yahoo.co.in.
My customer ID number is[protected].
Please send me all my e-bills both present and future at my above e-mail address as you used to do in the past and oblige...

There's is a power cut by cesc every single day since years now. CESC is not addressing any complaints neither is providing a permanent solution of these power cuts. There are multiple power cuts in a day and sometimes the power is not restored for the whole day. Kids have online exams and it is around impossible to sit for a 3 hr exam without power at home. People are working from home and are having a very difficult time due to these power...

I Shri Stabak Mitra. My Customer ID [protected]. I have already paid the bill of may 2020 during lockdown period but now in current month august 2021bill, I came to know that bill kept in abyance was being added in consecutive 10 installment. And without being aware of the paid amount I have paid these 10 installment also kindly go through the matter and help me to get back the extra money paid by me....

Consumer number [protected]
Meter reading was taken on 28th September 2021. Meter reading taking person was very rude. At my home my old age parents only live. We have a proper meter room with gate. He came shouted on my parents saying why do keep things in front of the gate, as if CESC own the property & built everything. Also he was not wearing mask in this pandemic situation. Don’t understand how CESC allow their customer to be...

I have submitted all the documents on behalf of my mother and CESC had to give a cheque amounting to the security deposit deposited by father, who has expired in May.
For changing the connection name to my name, I have also deposited around Rs.4300 as a security deposit again. But they are not replying back with any information or acknowledgement....

I mad the payment for the month of july and August on 23.09.21 and the money has also been deducted from my bank account but I did not receive any payment receipt.
Please send the payment receipt at the earliest.
Customer id: [protected]...

My consumer no is [protected]. I have received bill for the month of August 2021. Meter reading recorded as 86963 whereas it should be 84963, therefore my bill inflated by 2000 units of consumption. Attached photo of current reading by me today 23.09.21. Please rectify the bill as I am unabke to pay this exorbitant bill....

Dear Sir,
With due respect I would like to inform you that after reaching your customer service team many times the supply of my residence yet not restored.

My 1st complaint Docket No. is [protected]. Every time I contacted new docket no. provided, but no resolution. My daughter's half yearly exam is going on & all in online mode. So without the electric supply we are in s pathetic situation.

Request you...

CESC Customer care behavior is so rough. Even though they are not giving us any solution from last night. Their rudeness is not professional.

From last night we are getting just assurance from their end and still not get any solution.

Local populace are facing a huge issue regarding power cut and water issue.
Childs are facing a lot of issue. Please help us.

Area: Sahid Khudiram Sarani,...

Since last 3-4 months I am receiving very high electricity bill from CESC Kolkata. This has stated happening after the old meter was replaced by the new one on May/June 2021.
We had put up a request to upgrade the load capacity as we planned to install another AC. Accordingly new meter was installed. But, despite running the second AC on rarest of the occasions, it is found the bill amount got doubled (average 3, 300) compared to...

Respected sir
I NAHID PARVEEN resident of 50/1 dr Suresh sarkar road Kolkata -700014 . Each month I am paying an excess amount of electricity bill which is just unbearable for me since from past 4 to 3 months somehow I am arranging to pay the bill . I live in a 1BHK flat in which I use 1 fan 1tv 2 tubelights only still everymonth I am receiving a bill amount of Rs.1150 which is certainly very high therefore I am attaching my current...

From: Pushpa Kr. Agarwal & Anita Agarwal
Consumer No. : [protected]
Customer ID: [protected]

I have made online payment of Rs. 3820 on 17.09.2021 against August, 2021 bill. No receipt was generated at the time of payment. Even till now no confirmation from your side. In the payment history the above payment is not appearing.

Do the needful...

Dear Team,

I have paid electricity bill twice.

Customer Id: [protected]
Please help in resolving the issue.

Thanks & Regards,
Subhajit Ghosh...

One month stay at quarter only five days(5), but Miter reading 58 units. So please sir checking my Miter properly......

The digital meter no[protected], of customer id[protected] & cosumer number [protected] is not showing anything on the display, as is noticed by the meter reading person and also checked by us, please arrange a visit and do the needful....

Next 5 month very high Bill coming a already request one month ago please check my miter but no one coming and this month really to much High bill so please kindly solve my problem
Customer number-[protected]
Customer name- birendra paul...