Calcutta Electric Supply Corporation [CESC] — Cesc ltd not listing our issue

Address:	Kolkata, West Bengal, 700002
Website:	www.cesc.co.in

Just know i again call to the cesc customer care they said now it's not possible to work, monday you go to the cesc ltd office and give complaint there they will short out your issue.
See from today means saturday 11am there is no electricity and they are saying to go office on monday
That clearly means 3 days we have to suffer with no light and electric
Dear sir please take nessesary action against cesc ltd. Because in our home there is 1 senior citizen age 77 yrs
How she will survive 3 days without fan and light.
It's humbel requst to the consumercomplaint.In to take strict and nessesary action against cesc ltd.
Thank you