Calcutta Electric Supply Corporation [CESC] — Frequent voltage fluctuation and low voltage

Address:	Kolkata, West Bengal, 700084
Website:	www.cesc.co.in

I, Samudra Prosad Banik (Customer ID [protected]) reside at 29/29 Kendua Main Road, Kolkata 7000084 with nearest LP No.143/9/4/2. We are having an incessantly low voltage supply along with high voltage fluctuation at our flat since last summer. The problem becomes even more acute in the night hours. We are having one 1.5 ton air-conditioner installed (with due permission from cesc) and we cannot risk running the machine due to the extreme voltage fluctuation The same problem is also faced by other neighbours in my apartment . Inspite of innumerable complaints lodged, no satisfactory action has been taken yet to resolve this issue till date. One of your service personnel suggesed once that this owes to a malfunctioning transformer in our locality but could not assure us any repair/replacement of the same. Under the circumstances, please do the needful to resolve this issue at the earliest.

In anticipation of prompt action from your side

Yours faithfully

Samudra Prosad Banik