Calcutta Electric Supply Corporation [CESC] — Money not refunded for unsuccessful transaction

Address:Kolkata, West Bengal, 700050
Website:cesc.co.in

While making payment of bill for the month of march amounting rs.970/- on 16.04.16 around 1.00 a.M, the amount deducted from bank a/c but the transaction shown unsuccessful. I had made a fresh payment again but the money o[censored]nsuccessful transaction has not yet been received.When contacted the bank regarding this matter, they told that cesc is responsible for non refund.They have nothing to do regarding this.
So, i, therefore request you to look after this matter seriously & take necessary action as soon as possible.
My details are given below -
Customer id - [protected]
Consumer no. [protected]
Mob no.[protected]
E mail - [protected]@gmail.com
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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