Calcutta Electric Supply Corporation [CESC] — Non meter reading

Address:	Kolkata, West Bengal, 700042
Website:	www.cesc.co.in

Consumer no. : [protected]
Customer id : [protected]
Mobile no. [protected]
E-mail : siladitya.[protected]@rediffmail.com

I am surprised to receive today the sms stating that your representative could not read
The meter due to inaccessability to my meter
This is not at all acceptable.Please enquire from your representative whether he
Approached meter room.
The room is accessible 24 hrs. To everybody.
The door of meter room remain unlocked specifically from 24th to 31st of every month
For reading by your representative.
Today i had seen that it was open in the morning.
Worthwhile to mention here that several times in the past i have called your meter
Reading personnel & showed him the meter room at the time when they
Were about to leave my house.


Inspite of informing you several times, i am not getting advanced message for meter
Reading since last one year . I found it fishy as the meter readings show lots of
Discrepancies during the period.It is useless to discuss with cesc because they have the
Monopoly & can do any type of business.Time & again i have interacted with your personnel
In the past, but, were confused at the baseless explanation.How long will we have to be
Harassed like this?

Please note that i will not accept bill on the basis of average meter reading because
Cesc have got no right to decide on billing without customer's notice.

Regards,
Siladitya bose