Calcutta Electric Supply Corporation [CESC] — Unable to pay monthly bill for my Customer ID showing as Invalid

Address:Kolkata, West Bengal, 700019
Website:cesc.co.in

I have paid all my monthly bills of CESC Ltd. till October 2015 for my Customer ID: [protected]/Consumer No.[protected]. But in November I am unable to view/print and pay my bill as my Customer ID [protected] is showing as Invalid. I have no information whether my Customer ID or Consumer No. has changed. Please help me so that I can obtain my Bill for October 2015 for my Customer ID: [protected]. Requesting your Urgent Help in this regard
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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My LT Customer ID is [protected], however, whenever I am trying to pay my CESC bills online, it's showing as INVALID Customer ID and unable to proceed further.

Need help
Hello Team,

I am not able to view / pay my bills online, whenever entering my customer ID [protected] it is coming up as an invalid customer ID.

Please help

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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