Canara Bank — Neft transaction failed on 03.08.2016 but not refund till now (02.12.2016) please do the needful

Address:613009
Website:[email protected]

Respected sir,
I am g. jasmin from thanjavur tamilnadu, i have savings account of canrabank thanjavur srinivasapuram branch. i have send neft transaction in the name of mr. govindaraj on 03.08.2016 the amount of rs.2000/-. but the transaction failed not send the money to govindaraj. i have complaint near at canara bank branch two times but till now the amount not refund. i kindly request you to take neccessary action and refund my amount rs.2000/-. my account details and failed transaction details are given below,
Name : g. jasmin
Account no :[protected]
Customer id : 82411800
Bank : canara bank
Branch : srinivasapuram, thanjavur
Ifsc code: cnrb0008543

Transaction failed details,
Name : govindaraj
Transaction date : 03.08.2016
Transaction type: neft
Transaction id : p[protected]
Amount : 2000/-
Please do the needful

Regards,
G. jasmin
Mob : [protected]
E-mail : [protected]@gmail.com
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Canara Bank customer support has been notified about the posted complaint.
Dec 03, 2016
Updated by JASMIN L
Respected sir,
i have send money on 03.08.2016 to my relation account through my net banking of Amount Rs.2000/- by my husband.but it was not credit to my relation account. it was due to transaction failed but the amount Rs.2000/- debit from my account. so after 15 days i went to my canara bank and gave complaint regarding neft transaction failed. many times i went to canara bank srinivasapuram branch thanjavur-613009 tamilnadu and bank staff said we follow and send this issue to headoffice but till now i am not get this amount Rs.2000/-. yesterday also i gave complaint but till now not credit the amount. please do the needful. the details of neft transaction are given below also my personal details of bank given below.
Personal bank details,
customer id : 82411800
ifsc code : CNRN0008543
name : G.Jasmin
branch : canara bank, srinivasapuram, thanjavur, tamilnadu-613009
mobile no : [protected], [protected]
e-mail : [protected]@gmail.com
Transaction reference no : P[protected]
Transaction date : 03.08.2016
Transaction time : 19:21:44
Transaction failed details,
Beneficiary name:S Govindaraj and sons
Beneficiary bank : Lakshmi vilas bank
Transaction date : 03.08.2016
Transaction time : 19:21:44

please consider as per above details and refund the debit amount Rs.2000/- as soon as possible

Thanking you,

Regards,
Jasmin
[protected], [protected]
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