[Resolved]  Canara Bank — Net Banking User ID Unlock & Poor Service

Address:Coimbatore, Tamil Nadu

I’m Rameshkumar.S, I have a Saving account in Canara bank, Singanallur Branch (IFSC code: CNRB0001839), Account No:[protected]. My Internet banking USER ID has locked, and I gave the requisition form to unlock the net banking a very long back, but there is no response from your bank, it’s been more than five months that I have applied to unlock USER ID. And also service is very poor in this branch. Each time I visit this branch, it is not a happy experience unless I compromise. Last time I’m asked application for Debit Card, he refused to give & approach in a disgusting way. He asked to come two days later though there not many customers. This branch need to revamped, staff need to trained to work as a TEAM for customers. Otherwise, i am sure they will lose the customers Regards. Please do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
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Not only your branch canara bank branches across the country should be closed. Due to their worst customer service and unqualified staffs.
The most useless online banking system. Poor interface, no knowledge base, and even poorer support. Frustrating. They should learn from other multinational banks. In this day and age if one can not access to their account it is a shame. To top it there is no dearth of IT experts who can make a wonderful system, in India. Shame!

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