[Resolved]  Canon India — Refusal of selling to a customer (me)

Address:

Chennai, Tamil Nadu

Dear Sir, Name: M. Prakash phone: [protected] email: [protected]@gmail.com i have placed an order for Canon MG3570 Printer (Red- specifically). I paid an advance of Rs. 1000/- on 9/03/2014. Until today i am not getting any call from the showroom. When i call the showroom canon image square they are saying stock not available. How long will it take to give me the printer i have ordered. Have u even taken the order or not. I am not getting any reply. Canon India has collected advance from me. I have a written bill. But i am not contacted yet regarding it. I called several times. Every time i call they ask me to wait or ask to to take black color printer. I need the printer i ordered (Red). I have a feeling Canon is discriminating against the customers. How can a company refuse to sell me a product available on market. On what basis or law this could happen? Showroom ordered: Canon Image Square (Brand Shop) The Vijaya Forum Mall Shop No 207, No 183, Arcot Road, Vadapalani, Chennai - 600023 Tamil Nadu Phone :[protected]