[Resolved]  Canon — Non-installation of the Printer

Address:

Chandigarh, Chandigarh

I had purchased one CANON PIXMA E560 Printer, Sl. No. KJEA00605 from ELECTRONIC CENTRE, SCO-306, Sector-35B, Chandigarh, vide Cash Memo no. 2181 dated 18.07.2014 for my home use. I had purchased it at around 3 pm on 18.07.2014 and was informed that the CANON Service Engineer would reach my residence in the evening for its installation and demo. However inspite of my repeated requests and reminders to them, till today i.e. 20.07.2014 / 5.30 pm no one has turned up. The dealer has been assuring me since 18th that the service engineer will reach my home and because of it I have not been able to attend my office and has to stay back at home for them. Its quite surprising that a company of repute like CANON has such unprofessional attitude towards its customers. Once a product has been sold then there seems to be no looking back. Regards M.S.Bindra [protected] [protected]@gmail.com [protected]@nkcpl.com