Canon — printer | |
canon mp-287 (print, scan, copy) said 1 year on site warranty, only 4months old, problem is blue colour not printing, other 3 colours (black, red, yellow ) working perfectly, service center person come and said blue colour pin in cartridge shorted so buy a new colour cartridge cost me 1500inr for 811 cartridge or 1800inr for 811XL cartridge, and said there is no warranty for all new cartridge . in Internet the printer price is 4000inr only, the blue colour pin is sorted by the ink, if same problem come again then change cartridge again said by engg, i am take less then 100 pages in colour so spend 1500 for cartridge is costlier, no warranty for ink is ok . then why not provide warranty for cartridges and also toners . i am pay for that too. third party companies provide 1year warranty for laser toners (except powder ) but big companies only sell products without give full information to the consumer, simply tell 1 year warranty but after problem arrived they simply said that's not have warranty. my mobile number :-[protected]
compliant number :-989613, again for same problem :- 999783.
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Dear,
We apologize for the inconvenience caused and thank you for sharing your contact details. We will get in touch with you at the earliest.
Regards,
Canon India
We apologize for the inconvenience caused and thank you for sharing your contact details. We will get in touch with you at the earliest.
Regards,
Canon India
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http://www.gocolor.in/index.php?route=product/product&path=14_41&...⇄ so please ask why not provide warranty for ink and cartridge. resolve my problem as soon as possible .