[Resolved] Capital First — Consumer loan (loan account no 4201662) | |||||
Dear sir, My name is arjun ray, had a consumer loan account with capital first and my emi was pending because of some personal reasons. Once day i received the call from laxman ([protected]). He told that i am manager of capital first and please pay your emi and i will give the waiver of emi bouncing charges. I transfer the 3434 to his account and asked him to send an e-mail, but he did not send, so now i asked him to give his manager no, he gave anthony no [protected], i spoke to him and he told that i will not give you the waiver and if you do not pay i will update it to cibil, that laxman paid only 1717 one month emi, remaining with him only and he saying i have made the payment, but online is not showing. Was this information helpful? | |||||
Oct 28, 2016 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Sep 27, 2016 Capital First Customer Care's response Dear Mr. Ray, This is with reference to your concerns regarding charges levied for your loan account. Further to our telephonic conversation, we would send you the final response to your email address [protected]@gmail.com (email id masked for security reason) Assuring you of our best services always. Regards, Capital First Limited | |||||
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It's completely playing with customers who actually want to do transaction with company...
Shame on it...