[Resolved] Capital First — EMI taken two times in same month that to happen two months | |||
Capital first — emi taken two times in same month that to happen two months 1 review Ja jayaramireddy are on may 20, 2016 Add a comment Mark as resolved Respected officials, I am are jayaramireddy taken glamour motorcycle in emi plan through capital first. My loan account number is 3780200, and my bank account no is [protected] belongs to sbi chilakaluripeta. My first emi cash paid on 6/10/2015 to capital first agent for 4454 rupees, and again 4454 rupees is deducted from my bank account also on 8/10/2015 so by this i recognised capital first is taken money two times from me on same month, and they didn't give any information about it before i contact them. After approach also they didn't take any action about it. This entire problem is repeated in april 2016 also. On 13/04/2016 4454 rupees is deducted from my account and the capital first agent came to my home on 26/04/2016 and requested me to pay the cash by hand because of check bounce, and i given cash of 4454 rupees to him. After two days i went to my bank for knowing the reason why my check is bounced but the respected employee of sbi told to me already your amount is deducted on 13/04/2016. So i need proper explanation why they are taking money two times for same month. Problem happens in one month and i given information about it, and again this problem is repeating whey they are not taking any action. Please contact me through [protected]@gmail.com and mobile number [protected] Was this information helpful? | |||
Jul 7, 2016 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 06, 2016 Capital First Customer Care's response Dear Mr. Reddy,
Greeting from Capital first!
This is with reference to your query regarding charges waiver and account closure.
With reference to our conversation today, we will sent you the final response to your email ID [protected]@gmail.com (email id masked for security reason)
We look forward to your co-operation.
Regards,
Capital First Limited.
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