[Resolved]  Capital First — Personal loan

Address:Indore, Madhya Pradesh, 452010
Website:Capital First

Dear sir/madam,

I had applied for pl for rs.250, 000/- (rupees two lacs fifty thousand only) from your esteemed organization (loan account # 8122877) from indore office and the amount has also been credited today to my respective scb bank account with the deduction of rs.14, 240/- including the insurance charges for rs.8, 000/- which was not disclosed at all by the sales executive (shubham upadhyaya – mbl. # +[protected], +[protected]. for the same i have raised the complaint with indore office rm mr. jeevan (mbl. # +[protected] and also registered a complaint at customer care.

As i do not need the insurance, so would like to request to you kindly reverse the deducted insurance charges and credit back to my scb account and if it is not possible then i would like to return the credited loan amount at indore office. request to you please do the needful at the earliest.

Thank you for your precious phase and treasurable support.

Regards,

Neelesh
Financial analyst
Batchmaster software
Cell # 91-[protected]
Email - [protected]@batchmaster.com
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Nov 24, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Oct 15, 2016
sathireddy's response
My loan details loan number.5519805
Verified Support
Oct 24, 2016
Capital First Customer Care's response
Dear Mr. Dubey,

This is with reference to your concerns regarding your loan account 8122877.

Further to our telephonic conversation, we would send the final response on your email id [protected]@batchmaster.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Please my loan details
I want my Emi card
U r sending messages to me.But i have not recieved easy buy card yet.kindly send my card or cancelled it.

FROM SURENDER KUMAR VERMA

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