[Resolved]  Capital First — Need account statement for the car loan availed loan account no 5383533

Address:560039

Dear sir
i am very sorry to complain you that i need a car loan account statement for this financial year as i have to submit my it returns
i am repeatedly calling your toll free no but that no is not in service.if i call land line in Mumbai nobody is responding they put my call on hold for hours together is this the way you serve the customers ? i am very sorry to say this.
till know nobody has informed about my login id & password
i request you to please provide me all the details within 24 hrs
thanking you
H.P.Mohankumar
[protected]
loan account no 5383533
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Dec 30, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
Capital First Customer Care's response
Dear Mr. Kumar,

This is with reference to your concerns regarding your loan account.

Further to our telephonic conversation, we would send you the final response on your email address [protected]@gmail.com (email id masked for security reason)

Assuring you of our best services always.

Regards,
Capital First Limited
Sep 19, 2017
Updated by hp mohan
Dear sir
this is to inform you my issue is not yet resolved in spite of my reminders till now nobody has called this is the final reminder henceforth i will proceed leegally
thank you
H.P.Mohankumar
Complaint comments 

Comments

We cleared the loan for two wheeler in the month of October and raised the request for NOC (No Objection certificate). However, even after continuous follow up they are not providing any solution. If we ask to transfer to the higher level they too are not responding.

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