[Resolved] Capital First — Personal Loan Fraud

vijayvk085

from Delhi, Delhi

Address:

New Delhi, Delhi

Sir, My name is Vijay kumar Singh, working in a Pvt Ltd company in Gurgaon as less than average paid salaried person. Due to some urgent personal requirement I applied for Personal Loan of amount Rs 3 Lacks.

In this regard I was offered a personal loan from a Lady (Kusum, Mob No. [protected]) saying that she is calling from Standard Chartered & she can offer me Personal Loan at 12.99 % with zero percent processing fee & after my consent she got collected all the required documents, After that she called me that Loan is not possible to avail from Standard chartered as I never applied any loan in the past.

After few days she called me once again saying your Loan will be sanctioned at same rate by NBFC (Capital First) & asked to complete the formalities which I did accordingly.

She got signed agreement by me & collected the cheques also.

I was surprised when I got the SMS from Capital First that Rs. 287260/- is credited to my account at an interest rate of 19% which was actually not as per her commitment.

In addition when I contacted to customer care of Capital first then they said it is not Personal Loan, it is Business Loan.

I request you to please help me because it is not affordable to me to pay EMI at this rate of interest. I am ready to return the amount to Capital First & want close the deal with him as I am cheated by them & that Lady.

Looking forward to your positive response & want immediate action on the company & that Lady who is not picking my phone as well, so that they cannot fraud with others.

You’re sincerely

Vijay Kumar Singh

Loan Account No. is : 7817083

Mob No. 91-[protected]

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Nov 20, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Oct 15, 2016

Updated by vijayvk085 no any action my complan capital first.Pl. my help

Verified Support

Oct 19, 2016

Capital First Customer Care's response Dear Mr. Singh,

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number 99xxxxxx51. We are looking into your concerns, we would send the final response on your email id [protected]@gmail.com (email id masked for security reason).

In case of further clarifications, please feel free to write to us at social.[protected]@capfirst.com

Assuring you of our best services always.

Regards,
Capital First Limited