[Resolved]  Capital First — Threatening calls

Address:New Delhi, Delhi, 110059
Website:www.capitalfirst.com

Hi Sir My name is Mark and i got a call from 2 number the first call i got from is +91-[protected] telling me in a abrupt manner that you have taken a consumer loan and your case has been filed against section 138 at the high court as per RBI and we will drag you to court, and he said to call some A. K. Sharma who happens to be a layer from the high court and his number is +91-[protected], when i called him he started shouting at me and threatening me that we will sue you and all, i asked him could i get your licence number since you are a layer he started shouting and telling me we will drag you to court and all, when i told him am not the guy who you want he says no it you dont tell lies. If he is a layer he would not shout but spoken in a normal manner. HE says that if you dont visit the office of Capital First we will take you behind bars and we will sue you and we will jail you for 10years. Sir please look into this matter and if you can call this so called layer and not shout or threaten me as i have the call recordings with me and i can sue him and spoil his career, this is not the way to call someone saying that am i speaking to saurav thomas dcruze where this number [protected] dosent belong to him, you can check this number from the service provider on who's name this number is on. Please sir i would want a resolution for this.

Thanks
Mark
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Jun 6, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 05, 2016
Capital First Customer Care's response
Dear Mr. Mark, Greetings from Capital First! This is with reference to your query related to complaint for collection calls. As per our conversation, we will sent you the final response to your email id preity.[protected]@gmail.com (email id masked for security reason) Assuring you of our best services always. Best Regards, Capital First Limited
Complaint comments 

Comments

Dear Sir,

I have just visited Vinay company in the Rammurthy nagar to check whether they will give loan to purchase a product .they told Yes. Proprietor Vinay than i have Oder 2 product 1.water filter and 2. refrigerator above details for you. Before down payment he has approved loan of 2 product. Due to sum finalization problem i have taken only one product that is Water filter than i visited the Vinay company i told my problem than he told OK sir we will give the water filter and other loan i il cancel he told than i agree to this point. after one i got a message regrading loan amount.i called to vinay company he told no problem sir .By mistake i have payed 2EMI to the number loan 3649878 .i am request you please give back my respective amount and also they Chargeing ECS around 3216 INR .Please help me

i have Contact Capital first manger, branch in Kormangala, Name Chandra serkar -contact number [protected] He is not picking call and i didn't get any proper response from him..From last 2 week i am calling is not picking call


Prouduct
Amount
EMI
Mounths
Loan
Vide recipit
Water filter
18500
2125
05/08/2015 to 05/12/2015
3649688
[protected]-[protected]-[protected]-[protected]
Refrigerato
28000
2416
05/08/2015 to 05/03/2016
3649878
[protected]-[protected]
Please help me
I have not reserved
My EMI card

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