[Resolved]  Hyundai India / i10 Car — Be- fooling customers by fake offer of Exchange Bonus

Address:Jabalpur, Madhya Pradesh

Dear Sir
I have purchased Hyundai I 10 from Anmol Hyundai Jabalpur (MP) on 01.06.2011( Chassis No .MALAN51CLBM887639*C and Engine No. G4LABM649555 ). The receipt was given by M/s R.R.& Sons Vehicles Pvt. Ltd. Regd Office 889 Napier Town S'Room; Patan Road Karmeta Jabalpur.
It was Registered as MP 20 CB 3691.

As per Company scheme exchange bonus of Rs15,000 was assured within two months if I would sell my old car to any one except to blood relation and furnish the RC of sold car and RC of purchased new Hyundai Car. Accordingly I sold my old Maruti 800 AC car on 06.06.2011 to Mr. Sunil Mishra . Both RCs (New car and sold old car) were given to the dealer immediately and dealer assured me that as soon as the cheque be received from company the same would be handed over to me then and there . I inquired regarding the status during July 2011 but it was told that the exchange bonus takes time for issuance .

There after many times I inquired and got reply that there is some delay from company end. Considering that the Hyundai Car company is a very reputed one I was not much worried about delay. But when a considerable period elapsed I contacted the dealer at his office and to my surprise the answer was "no any bonus is payable to you!" This act of the dealer has to be treated as purposely be-fooling the customers by offering fake Exchange Bonus, -thereby increasing the sales and achieving the targets fixed for dealers.
The matter was reported to the Company office at Delhi along with all relevant documents through BLUE SKY courier vide C Number JBP[protected] on date 18.01.2013 but no reply received so far. I have kept copies of all the relevant documents with me.
Many times the customer feed back form as per Hyundai's website"CONTACT US" portal was filled but no reply. Many times their format does not show the name of Anmol Hyundai against dealers name.
In view of above this mail is sent for your kind consideration.
Kindly look into matter and do the justice.

Thanks & Regards

Er.M.K. Wathre ([protected])
MIE.Certified Energy Manager (BEE) ,
Retd. SE (MPSEB), Jabalpur

R65 Sarswati Sadan
Shakti Nagar
Jabalpur (MP)
482001
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Aug 14, 2020
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