[Resolved]  Bmw Sanghi Classics — Repair of my car

Address:

Jaipur, Rajasthan

I reached sanghi classics on 5th January2012 to collect my car and after making so many calls to the dealership and to Bmw India, my car was in a big mess , this is the worst job I have ever seen in my life , the service advisor had no words to say , he was quiet seeing the state of the car also , sanghi classics is a curse to BMW ,the working standard is so pathetic there , they do not match the BMW standard at all , if I'm asked to rate them I would not give them a 1 out of 10 , they are spoiling the brand name with the way they are treating their customers and their cars .

As I reached , I was taken to the stock yard to show my car to me , and the first thing I see in my car is the paint issues and many more , then I was taken in the waiting lounge where they made me sit for 45 mins in order to wait for the manager , and after the manager comes he asks me to leave the vehicle till Wednesday so that he can work on the car , even after leaving the car with them for one and half month . But we decided to pick the car from the dealership and give it to the dealership in ahmedabad whom we trust upon for the further repairs , the manager at sanghi classics jaipur has conveyed the message that parsoli motors should repair the car at my satisfaction at their expenses . I reached ahmedabad on Sunday evening and left the car at parsoli so that they can start the job .

I am writing below the problems which I faced with the dealership in jaipur :

1. Even after taking 45 days they could not repair my car .
2 . All over the car there are dots on the paint and the coating is overlapping the colour .
3 . They have scratched my boot .
4. My rear right side alloy is broken and tyre is cut , there is paint on the rims .
5. The strip over the doors is scratched .
6 .My wooden trim is broken
7. My rear seat has been eaten by a MOUSE, and once shown the person concerned says " sir we have rat issues here "
8. I left the car with a full fuel tank which they returned as a half tank .
9. the left side fender is repaired in place of replaced , when I asked the manager , sir will everything be repaired or replaced , the manager answers " sir are u using bmw services for the first time , bmw replaces and not repairs " 10 . The soft board under the engine hood is torn and locks are broken .
11. Rattling noise in the right door .
12 .The car met with an accident from the front still they have not done any alignment on my car , I have driven from jaipur to ahmedabad today and all the way the car was pulling on both the sides .
13 . The left side door , front bumper , engine hood , front right and left fenders are poorly painted .
14 . The left side front door strip is scratched .
15 . All the interiors are dirty , the technician has used black greasy hands in my car .
16 . The steering horn pad is loose and is making noise .
17 . There is too much air noise in the car at high speed .

I'm very sad seeing the condition of my car , and with the way they have treated my car , we take utmost care of the machines and I pity on it the way they have worked on it , there was dirt all over the car , the windshield , glasses all were dirty , all the screens had mud on it , stains all over .
I request you to take strict and immediate actions against the bmw sanghi classics jaipur , I have clicked all the pictures in my camera and I'm gonna take strict actions against all this .

Its already one and a half months and still it would take time , meanwhile I need my car very urgently , so please let me know if you can arrange me a car against my car until my car is ready from the sanghi classics who have spoilt my car as much they could have done .
please help me and let me knw what is to be done .im in constant touch with bmw india but the queries are nt answered .