[Resolved] Ford — Delivery of ecosport

Consstancio

Address:

South Goa, Goa

I had booked the Ford Ecosport Automatic mars Red colour 3 months back at CaculoFord Verna Goa.The dealer told they will deliver the car in 2 months but now already 3 months passed and now they are saying the delivery will be tentative past March 2014.I wrote to the MD through email [protected]@ford.com and [protected]@ford.com and to kumar N in chennai but to no avail these people seem least bothered even the MD...no solution. My number for mars red colour ecosport is 1 and 18 in the automatic in general.The dealer in Goa says Ford company not delivering them the automatic ecosports so how they will deliver the cars to the customers now in these 3 months they have did not get even 1 automatic ecosport for caculoford in Goa...What will the customer do??please help.My email: [protected]@yahoo.com

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Aug 14, 2020

Complaint marked as Resolved

Ford customer support has been notified about the posted complaint.

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Comments

Rohit Puri

from Delhi, Delhi

I had booked Ecosport on 12 july, 2013 at Ludhiana Branch of Bhagat Ford. They committed that I'll get my car within a period of a 1-1.5 month but now its been more than 3 months these people are not giving the delivery of my car. Even they dont pick my call and even if they pick, they talk so rudely that a well educated person cant tolerate them. Everytime when I call them, they assure that my car would be delivered in a day or two but they never oblige their commitment.

It is due to their behaviour, I have decided not to buy any Ford car in future for my Transport company.

Please do something and help me in getting the delivery of my car.

Pushkarborgaonkar

from Mumbai, Maharashtra

I have booked automatic transmission ecosport in July 2013, at the time of booking showroom sales person assured to deliver vehicle within 4 months. But now suddenly the waiting period has gone above 8 months.. One of my colleague booked the ecosport in August 2013 with additional payment of Rs. 1, 00, 000/- he got the delivery within 20 days. This is beyond the tolerance as the are using my booking amount money, and are not even ready to give me tentative date of delivery. I don't think ecosport deserves this much waiting. The vehicle looks good but waiting is too much and I think this is the hype ford has created. They are using same engine as that of ford fiesta. Even the interiors are same as that of fiesta. Only for outer case if ford requires 8 months then I would suggest ford to stop manufacturing vehicles and leave Indian market..