[Resolved]  Hyundai Motor India Pvt Ltd — Loyalty Bonus not received

Address:

Gujarat

Dear Sir/Madam,

I had purchased hyundai I20 car on 9th May 2012. Being existing customer of hyundai (I m also having i10) I was told that I am eligible to get the loyalty bonus of Rupees 20000 & the same will be given by Hyundai Motors after six months. At the time of application I had asked for the acknowledgement of the same the dealer (M/s Nanavati Hyundai, Piplod, Surat Gujarat) refused to provide the same & I was told that the same will be given to you after six months.

When I enquiries about the same on 10th May 2013 (On completion of six months). I was told that they have received the acknowledgement of the same but the amount has not been given by Nanavati Hyundai Chennai Office.

On 30.05.2013 again I called up to Hyundai on[protected] I am still getting the same answer that the acknowledgement of the same has been received but they are also refursing to provide the copy of the acknowledgement letter as well as the contact no. of concern department of Hyundai motors in Chennai.

I would also like to bring to your notice that one of my from had purchase hyundai Car from Ahmedabad & he got the loyalty bonus upfront as the policy may be different for dealer to dealer or as per territory. But I don't agree with the concept of not sharing the acknowledgement letter of confirmation received from hyundai.

Can you please look into same & help me to get the loyalty bonus at the earliest.

Regards,

Vishal Patel
Mob :[protected]