[Resolved] Cars24 Services — Zero Knowledge of Cars buying

Kailash Bag

Address:

Bangalore, Karnataka

The executives of cars24 Bangalore B Narayanpura branch are totally having zero knowledge of cars & very inefficient in dealing with cars.
Especially the Lady Manager don't have a 1% knoweldge of cars & their specifications & is sitting in that Position.
They have priced my car value very less but I sold my car 3 times the price they proposed.
They have a quote i[censored] sell the car instead of their's they will pay ...

Do they have guts now

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Nov 25, 2016

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

CARS24 Services Customer Care's response Hi Kailash,

First up, congratulations! We're glad that you're able to sell your car at a better price. Also, we're sorry about the experience you had at our centre. You can claim a Rs.5000 cashback. All you have to do is take the sales receipt from a registered owner/dealer to the centre you visited earlier for inspection so we can validate & process your cashback. Below are the T&C's of the offer -

* The offer holds valid for 7 days after you receive the original quote from CARS24.com
* Government approved proof-of-sale for the car is required from a registered business, such as sales receipt.
* A consumer-to-consumer sale is disqualified from this scheme.
* We do not accept scenarios such as trade-in or trade-up (or similar), that some businesses may be running as promotions/offers (e.g. selling one car in lieu of buying another car)

Kindly refer to the following link for more details - https://www.cars24.com/best-price-guarantee
Feel free to reach out to us at[protected]am-7pm) in case you have any further queries & we'll be happy to assist you.

Sonali | CARS24.com