Ccavenue — regarding the transaction of amount during the hotel booking in GOA

Address:

Warangal, Andhra Pradesh

I am a consumer who made a hotel booking in GOA through TRAVEL GURU website during december2013, transaction was failed while it is under process and the money got deducted without any booking confirmed .I tried many times to get in contact with your executives but they didnt give proper reply..so make sure that u give response to this and get the amount Rs-11649/ refunded.its been so long eight months passed already, if in case no response, I shall complaint to the consumer form...