[Resolved]  Celkon — Celkon tab c820hd - touch not working - worst service

Address:Chennai, Tamil Nadu

Dear Sir, Im vimal from chennai, I have purchased one CELKON C820HD Tab of Rs 9500/- from Poorvika mobiles, the tab was working for the first 2 months after that it started giving troubles like hanging and restarting, finally the touch screen was not working and the software was corrupted, thus i gave it for service, the service people are worst and they always tell me there is no spares available and finally they have send my tab to Hyderabad where celkon head office is located, 4 months are over and still there is no response from any one.When i call the service center they dont respond properly, they give some numbers of area service manager but all of their staff are resigning their jobs and going away, I tried to take the information of the owner of CELKON he is Mr.Y.GURU who is a telugu fellow, i think he will be a cheat to start this fraudulent company and earn money. Now i lost my 9500Rs and i dont know what to do, im not able to contact the vice president and owner of this CELKON they are not refunding the money or give me a new product of the same model or price. Please help me in this regard. Thank you in advance.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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