[Resolved]  Celkon — Mobile not yet repaired from 52 days

Address:

Visakhapatnam, Andhra Pradesh

I've purchased Celkon A63 on Feb 17 2014, and the handset was hanged suddenly and shut down, but it is not on. We went to the mobile purchaser and asked them to solve the issue but their told to meet the customer service center at Padmaraj Smart care. we've given the mobile on 8-May-2014, their told it will be resolved in 1 week, after 1 week we went and asked there told it was sent to hyderabad for software issue without informing us. Till now the problem was not resolved. Can you let me know when can we except the mobile back. Today also we called and asked the customer care at visakhapatnam there told it will coming on 10 of july. Kindly please provide us some information of the mobile. For atleast 3 months from the date of purchase we've not used fully, and now for servicing there are taking another 3 months, then why to purchase these type of mobiles. Please provide us with the "DO" from the customer care so that we can purchase a new mobile atleast not celkon again but different company handset.
Thanking you
K V Srinivas
[protected]