Cellexa.com — Charging money for services not fulfilled

Address:Gautam Buddh Nagar, Uttar Pradesh

I provided my laptop to www.cellexa.com for services like USB ports not functioning, Keyboard not working & Speakers not working. I was told that everything will be done after replacement of Motherboard IC which will cost approx 4500 INR. After replacement of IC their technician & executives told me that only one USB port will be functioning & I have to pay extra for Speaker & key board replacement, for speaker they also charged 900 Rs. They said that 2 USB ports are damaged & not available in market so they will provide USB Hub which costs around 100~150 INR in market. I have laptop with me after partial payment of 1000 Rs. Now all their technician & cellexa.com management are forcing me to pay rest amount of 4000 rs & threatening me. Their courier guy visiting my home to take back the laptop which is my property. I have all the conversation recording & now cellexa head threatening me to pay the whole amount of get the IC removed which can cause damage to motherboard too.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Noida
    Uttar Pradesh
    India
    File a Complaint