[Resolved]  Central Bank Of India — Amount not credited into my account

Address:Chennai, Tamil Nadu

I made an IMPS transaction on Jan 13, 2014, transferred Rs. 10, 000.00 from Citibank to Central bank.The amount is not yet credit into my central bank acc. no: [protected], Alandur, Chennai. In spite of making several complaints, there is no use. I have provided the letter from Citibank to Central bank, but still they are not accepting the transaction was happened. The amount is not less to leave it as is. Can anyone help me what needs to be done further, There is no use after making several complaints and visits to the bank. Please help me. Thanks in advance. FYI: I have attached the letter provided by CItibank regarding successful transaction
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Aug 14, 2020
Complaint marked as Resolved 
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I resolved the issue, I asked the concerned bank to file a charge, so that it went under an investigation, after 1 week the amount has been credited. thanks for the support
Hi Jamuna,

Same case happened with me as well from Citibank on 01/03/2014.

They are issuing me a confirmation letter and I have to take it to BOI for further processing.

Can you elaborate the action taken to get the refund/credited?

Thanks,
Lokesh
Hi,

I recommend you to submit the confirmation letter to BOI manager, he will be forwarding it to the online authorities, once they confirm that the money has not reached them, you call Citibank and inform them that the money has not reached them and also they that you want to file a charge. So that it will be transferred to the supervisor notification and they will be giving you a reference
no and note it down for your future reference and keep in touch with CItibank regarding your process stage. Hope u get ur money back..

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