Central Bank Of India — Central bank of india facing problem i. e. status settled record not printed from neft enquiry menu from 1/9/16

My s. b a/c. no.[protected] i have enjoyed net banking facility. on 1st sept.'16 i have done a neft on allahabad bank a/c. no.[protected] ifsc code alla0210361 for rs.500/- and neft completed sucessfully because i have got a sms i. e. transfer realisation ref. no. cbinh[protected] after that i need a hard copy for confirmation i. e. status settled then i go to your enquiry option through main menu putting ref. no. as per your guide line after few minutes showing 350 communication time out, please try again later it's happening every time from 2nd sept.'16 to as on date. on 15 th sept.'16 already complained you but no response as on date problem is on going. please look into the matter.