Central Bank Of India — Centralcard [protected]

Address:

Pondicherry, Puducherry

I am a senior customer of the Central Bank having various accounts in Pondicherry branch. I hold a centralcard for a long time and the last one [protected] which expired on 04/15 has been replaced by the new card [protected] and it was stated in the letter dated 10/04/15 that the pin for the new card will be sent to my residential address. Even though the transaction with the new card should have started on the 1st of May the pin has not been sent till 16th May thereby disabling me from using the renewed card. I have sent four mails to the credit card dept. but in vain I have talked over phone to the credit card dept. but no response. Hence a senior customer like me has to ask for the cancellation of the card which cannot be used and further since there is no care taken by the dept. I intend to withdraw all my funds from the Central Bank of India, perhaps this may not be of much importance to you but you are losing a very old customer which is not good reputation for the bank. Therefore I request that necessary action may be taken in this regard.