Central Bank Of India — Education loan disapproval and mental harassment

Address:

Siwan, Bihar

Hello, I am Digvijay Pandey, I am a second year engineering student studying at Malwa Institute of Technology, Indore. I belong to Siwan, Bihar and I also belong from an humble family, I have a complaint against the Central Bank Branch Manager of Siswan, Bihar, which led me to mental harassment and torture. In July 2013, I applied and registered for Education Loan from Central Bank-Siswan, Siwan, Bihar. The Bank manager asked me for the appropriate documents which I submitted as early as possible. As I was paying the college fee till then by borrowing the money from local Zamindars and other people on very high interest. My all documents were sufficient and approved by the Local Branch Office of the bank but whenever I contacted them, the branch manager's response would be "Your work is in process, some time will be taken", this was costing me very high as the interest local Zamindars and other people were taking was too high, also the pressure I was facing from both the scholastic and financial sides were leading me to depression. Then after some time I approached the Branch manager again and he told me that "Your application has been returned from the Regional office", this was an unexpected response from the manager who always told me that the loan will be granted, he then told me to fulfill the requirements again, which I did. A Provisionary officer was also sent to my house for inspection where he asked for 'SWAMITWA PRAMAN PATRA'(Ownership certificate) and I submitted, then one day the officer told my father that the application for the loan has been rejected once again. He told me that the loan will be granted after I mortgage my land worth Rs 4, 00, 000(4Lac) or otherwise to pay 10% of the loan amount as the commission, he also assured my father to deposit loan amount in his KCC account. And in response, he paid Rs.29067.00 to the bank but the manager still didn't took any actions. Till then no response from the bank or the bank manager has been retrieved. I am also suffering from mental depression and of course this led me to harassment and mental torture too. The damages I suffered due to this bank's activities are really high and severe, both mentally and physically. Not only I, my parents and family members have also suffered a lot due to this. Economically this led me to a damage of approximately Rs. 60-70, 000. Plus, the fees of doctors, paper-backs are also the outputs I faced due to this. I want my loan to be passed as soon as possible, I want CC to fight with me and help me, this is leading me to worse conditions and I also want the money I paid to my neurologists, doctors and the high interest I paid to the locals. If the bank could have told me earlier that my loan would not be passed, I would have gone to another bank and would have applied for loan somewhere else. Also I haven't received my documents yet which I submitted. Branch Manager: Vijay Mishra, Ph no: [protected]. Regional Manager: MP Singh, Ph no: [protected]