Central Bank Of India — Imps transect failed

SIR I transect Rs. 27000 & Rs. 4000 0n 19/12/15 through online central bank OF INDIA but it was not credited to beneficiery account even on 23/12/15 RR NO.[protected] AND[protected]. Either REFUND MONEY OR CREDIT TO BENEFRY ACCOUNT. SIR SOLVE THIS PROBLEM. EMAIL ID = [protected]@rediffmail.com