[Resolved]  Central Bank Of India — Inefficient services and rude behaviour

I am an account holder of your bank at ShivaShakti complex SV Road Dahisar East. During one of my visit to your branch I requested your staff most likely peon of the branch middle aged spectacled man name not known to give me a form for sms alert. After filling the form I just asked him where do I submit the form after completion. He suddenly turned violent and spoke rudely saying at first I should give the form and then tell you where to submit. I requested him to keep quite but he kept on blabbering for no fault of mine. He was not loaded with work just sitting freely on the chair. This attitude of your staff sitting just at the doorstep of your branch is a shame to your bank and I think a serious damage to the image of your bank. He has shown total disrespect to a lady. I think such people should not be kept at the entrance of the bank to spoil the reputation of your bank. Hoping you would look into the matter or else he will continue his arrogant behaviour with other customers also.
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Aug 14, 2020
Complaint marked as Resolved 
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