Central Bank Of India — Old complain no:c/18052015/38921

Address:

Mumbai City, Maharashtra

Please refer to our above complain. This was for charges of Export lodgement of Documents, commissions, Collection Etc. Your Export related matters are handled by Andheri Branch, as your Goregaon West Branch, where our account is operative, donot handle export remittances etc. Our request was that even if it is a small invoice value we have to pay huge amount on all above heads. Sometimes value of consignment is hardly $250, we have to spend almost Rs. 2, 200/- for all expenses up to collection of remittance. This is not viable, as so much margin is not there in our business. You are requested to note that this complain is not on Goregaon West Branch, But Andheri East Branch who collects all charges. If possible please give us special charges on small export consignment.