CESC (Calcutta Electric Supply Corporation) — A PETITION

Address:

Kolkata, West Bengal

We stand committed to our spirit of co-operation and service to you Petitioning MR AMITAVA SHOME GENERAL MANAGER, CUSTOMER RELATIONS CESC LIMITED PRIVATIZATION WITHOUT COMPETITION: STOP SUBJUGATION OF GREATER KOLKATA CITIZENS WITH INTRACTABLE SURPLUS BILLING SOUVIK RAYCHAUDHURI Kolkata, India DOMESTIC CONSUMER NUMBER: [protected] CUSTOMER ID: [protected] CESC: THE OLDEST POWER UTILITY IN INDIA OPERATING SINCE 1897 GENERATING & DISTRIBUTING ELECTRICITY TO 24.9 LACS CONSUMERS IN KOLKATA & HOWRAH BECOMING PART OF RPG GROUP IN 1989. OBJECTIVES OF CESC TO REMAIN PREFERRED CHOICE OF CONSUMER TO GROW PROFITABLY TO STAY AHEAD OF COMPETITION TO EXPAND BUSINESS FOOTPRINT TO BE SOCIALLY & ENVIRONMENTALLY RESPONSIVE ORGANISATIONAL STRATEGIES Kolkata Centric Reducing Demand and Supply gap Winning consumer confidence Improving Operational Efficiencies REDUCTION OF COST INITIATIVES TAKEN TO BUILD UP RELIABILITY IN DISTRIBUTION SYSTEM Inculcating THRUST AREAS CUSTOMER CENTRIC FOCUS TECHNICAL EXCELLENCE SERVICE EXCELLENCE CESC STRIVES TO EXCEL THE NORMS SET CREATION OF CUSTOMER RELATION (CR) CELL ‘TRUE SPIRIT PUJA: CARING FOR CALCUTTA’ AFFIRMS CESC AND QUITE FITTINGLY SO! DURING THE FESTIVE MONTHS CESC CUSTOMERS ARE ALWAYS BLESSED WITH SUPPLEMENTARY FISCAL BURDENS TO PLACATE THE TUNE-UP OFFERED BY THE CESC PERSONNEL! AND IN ACHIEVING THE GRACIOUS MISSION THEY ARE BOUND TO GENERATE JUVENILE SLIP-UPS. VERY RECENTLY, THE UNDERSIGNED FACED UP TO SUCH AN UNCANNY EPISODE. THE INVOICE FOR THE PRE-PUJA MONTH (SEPTEMBER, 2014) ESCALATED AS ACCORDING TO THE CUSTOM INFLOWING FROM THE DOMESTIC PROVINCE TO THE INDUSTRIAL TERRITORY. THE DEBIT FOR OCTOBER WAS LIKEWISE UNTHINKINGLY SIGHTLESS REPLICATION OF THE PRECEDING MONTH. BUT … THERE WAS A TRIVIAL VARIATION! THE CUSTOMERS WERE AWAY FOR A FORTNIGHT ON RETREAT LEADING AN ENTIRE FLOOR DEVOID OF ANY ELECTRIC/POWER CONSUMPTION WHATSOEVER!!! WITHOUT A DOUBT AN UNEARTHLY, ETHEREAL AFFAIR!!! PREVIOUSLY (EVEN IN 2010) THE TEMPORAL GAP BETWEEN THE MEASURING OF THE POWER CONSUMPTION AND THE DELIVERY OF THE BILL WAS SCARCELY A WEEK WHILE CURRENTLY IT IS STIPULATED FOR> 16-17 DAYS (IF NOT MORE) TO SURFACE IN BLACK AND WHITE! AREN’T WE IN THE EPOCH OF ‘DESCARGAR SKYPE’? IS THIS PROTRACTED JUNCTURE OBLIGATORY TO INVENTED COMPUTATIONS? CESC IS UNABASHEDLY PITCHING THE CITIZENS OF KOLKATA (AND HOWRAH) EN MASSE WITH THEIR CAPRICE AND WHIM. THIS IS WHERE SLACKENED CLASSIFIED UNDERTAKING CHUCKS THE POPULATION INTO: INESTIMABLE FINANCIAL LOAD. WITH EXCEEDINGLY GRANDIOSE OBJECTIVES, CATEGORICALLY DESIGNED ORGANIZATIONAL STRATAGEM AND GALLANTLY MANIFEST INITIATIVES CESC HAS ONLY SUCCEED ED IN DUPING ITS CLIENTELE INTO ECONOMIC DESOLATION! WHEN SHALL WE HOIST A COHESIVE DISSENT AGAINST THIS MONOCRACY OF CESC! WHEN…??? __________________________________________________ SOUVIK _______________________________________________________ SOUVIK RAYCHAUDHURI M Sc. PhD ASSOCIATE PROFESSOR, UNIVERSITY COLLEGES OF SCIENCE & TECHNOLOGY UNIVERSITY OF CALCUTTA RESIDENCE: 136A ASUTOSH MUKHERJEE ROAD, KOLKATA, 700025 _______________________________________ ATTACHMENTS AND AFFILIATIONS (EX) HONORARY LECTURER, DEPARTMENT OF HUMAN DEVELOPMENT, UNIVERSITY OF CALCUTTA MEMBER: SOCIETY FOR PERSONALITY ASSESSMENT (SPA), VA, USA INTERNATIONAL SOCIETY OF THE RORSCHACH AND PROJECTIVE METHODS (ISR) BERN, SWITZERLAND & COUNCIL OF ARCHIVE CORRESPONDENTS, RORSCHACHARCHIVES, BERN & NORTH CAROLINA (NC), USA INTERNATIONAL PSYCHOHISTORICAL ASSOCIATION (IPA), NY, USA INTERNATIONAL ASSOCIATION FOR MEDIA & COMMUNICATION RESEARCH (IAMCR), THE EU-UNESCO INTERNATIONAL RESEARCH INSTITUTE FOR MEDIA & COMMUNICATION RESEARCH, UK/ USA/URUGUAY INTERNATIONAL ASSOCIATION FOR CROSS-CULTURAL PSYCHOLOGY (IACCP), NC, USA SOCIETY FOR CROSS CULTURAL RESEARCH (SCCR), FL. USA SOCIETY FOR CINEMA & MEDIA STUDIES (SCMS), OK, USA INTERNATIONAL SOCIETY FOR CULTURAL AND ACTIVITY RESEARCH (ISCAR), UK/DENMARK/ITALY EX-MEMBER: (HONORARY) STATE FILM CENSOR BOARD, GOVT. OF WEST BENGAL, INDIA CORRESPONDING/ EXTRA-ORDINAIRE, MEDIACULT, THE EU-UNESCO INTERNATIONAL RESEARCH INSTITUTE FOR MEDIA, COMMUNICATION & CULTURAL DEVELOPMENT, WIEN, AUSTRIA: