CESC (Calcutta Electric Supply Corporation) Logo

CESC (Calcutta Electric Supply Corporation) Customer Care

CESC Limited

Victoria House, Chowringheee Square
Kolkata
Kolkata District
West Bengal
India

Customer Care Phone Numbers and Contacts

Phone:1800-425-1916
 +91 33 22373161
Mobile:+91 33 22256040
Fax:+91 33 22255155
Kolkata Electricity Supply Helpline Numbers

Electricity Supply-(Emergency): 033-22152128

Electricity Supply-CESC: 1912, 033-25537581

Electricity Supply-CESC (Control): 033-22255675

Electricity Supply-CESC ( Customer Service Cell): 1912

More...
 
Go to CESC (Calcutta Electric Supply Corporation):    Facebook 

CESC (Calcutta Electric Supply Corporation) Complaints & Reviews

CESC (Calcutta Electric Supply Corporation) - Wrongly paid Bill

User
 subhosen09 on Jul 3, 2015
From: S Sengupta [mailto:subhosen09@gmail.com] Sent: Friday, July 03, 2015 6:06 PM To: 'cr@rp-sg.in'; ': "cescop' Cc: 'abhisen.gupta@gmail.com' Subject: RE: Your Receipt mail dt. 22.5.15 Payment of CESC Bill on 20.6.15 thru HDFC online Bill Pay facility CESC Bill A/c 05120076008 Customer Relation Team CESC My following mail to you has remained unanswered. I have also received an e-mail dt. 2.7.15 from my bankers, a copy of which I am appending with this mail along with my receipts of payment to CESC for Rs 922 dt. 20.6.15 through HDFC Bank and Axis Bank. It states that “The mentioned...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Using a tree as prop to a electric pole

User
 chayan sengupta on Jul 2, 2015
I am resident of Charulata Building, Block-H Plot 31K. Baishnabghata Patuli Township. My consumer number 05298050006. The electric pole in front of my building bears the following details KMC 110, GS9, 3G.ZIV/LTa new building has come on up left to charulata building & right of Bulbul Building. While installing the electric pole for the said building a full grown tree is used as prop and the steel wire is tied on the trunk as support. The wire is now has cut deep into the trunk as it grows posing danger to all the building and the passer be too in case of the tree is uprooted by strong cyclone...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Regarding correction in my billing address

User
 SUBODH KUMAR BOSE on Jul 2, 2015
Dear sir,
I am going to remind you once again that
My billing address is incomplete.
Please, try your best to give it in
Details like this,
Subodh kumar bose [cosumer no - 63214160880]
Bl - c, 3rd - fr, fl - m,
Indrapuri apartment
82, sc, chatterjee street. Lp - 29 / 35 / 2
Konnagar, hoogly 712235...
Complaint comments Read comments Complaint category Business & Finances

CESC (Calcutta Electric Supply Corporation) - not received the online receipt

User
 taton dhar on Jul 2, 2015
My Customer ID no 11001277102 & Consumer no. 11005175002 Name KANKAN SANKAR DHAR I have day before yesterday made online payment from IDBI Bank through CREDIT CARD for an amount of Rs.3138.37 against bill number 1100517500205154 for MAY2015. Although my bank account has been debited with aforesaid amount but i have not received the online receipt . In view of above request you to confirm the receipt of payment and send me the receipt to my email id -( kankandhar_71@rediffmail.com)Thanks & RegardsKANKAN SANKAR DHAR. MOBILE-9804056842...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Power Cut Frequency

User
 HR@13 on Jul 1, 2015
My address is 26 Dr Sundari Mohan Avenue, Kolkata 14;power cuts because of faults are no longer rare. If I don't complain about their tariff and pay my bills on time, I don't think it is improper to expect better service. Especially for a critical utility service. Right now I don't have power for almost two hours and their engineers spent the last 40 minutes deliberating how to unlock the transformer. The only reason why in a power surplus state they have power cuts now and then could only be because if you have inadequate infrastructure. It's unfair....
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - HUGE AMOUNT OF ELECTRIC BILL

User
 swrnln on Jul 1, 2015
My electric bill has been increasing every month. this month it was Rs. 60270. My consumer id is 07000476246 and consumer no. is 07153075603. I do not live in my house for more than 5-6 hours. I am a service woman and hence leave home at 11 am and come back at 7 pm. hence such a huge bill is quite impossible. i have complained last month as well but no action was taken. i would be highly grateful if cesc looks into the matter and do the needful....
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - i want my bill PARTHA BOSE A/97 RABINDRA PALLY KOL...86

User
 parthamo on Jul 1, 2015
sir I want my bill, last six to seven months i cant take any bill from you . please send a copy bill in my mail .so i can diposide the bill PARTHA BOSE A/97 RABINDRA PALLY KOL...86 CUSTOMER ID ... 05287076111 PH NO...8232955841 email id ...parthabose370@gmail.com PLEASE SIR...
Complaint comments Read comments Complaint category Business & Finances

CESC (Calcutta Electric Supply Corporation) - Excess meter reading(customer id no:42000347637 & Bill no:4208315700905151)

User
 Putul Ghosh on Jun 29, 2015
Recd.bill of May 2015 shown 150 units consumed and billing amount is Rs950/-which I strongly disagree.Compare to last year you see that meter reading was 75 units.and electric point is the same.No extra load consumed during that period.Please check thoroughly and do the necessary. Putul Ghosh 2/C, Bipin mitra Lane Kolkata-700004 (m)9432298823 ....
Complaint comments Read comments Complaint category Products & Services

CESC - High Price of Electricity Bill.

User
 adriyaman1607 on Jun 29, 2015
My Electricity bill is coming at high price although i am not using it all time.my ectricity bill is coming at high price for atleast two months, before it came normal.we also didn't run any heavy machine but also it is coming.we didn't also run A.C.Please assist me why my elctricity bill is coming at a high price.before it came under Rs.200 but now it is coming above Rs.4000. MR Manish Mitra Customer ID-47000328211...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Monthly Bill

User
 soma1234 on Jun 27, 2015
Dear Sir, I am Mrs. Soma Bhattacharyya Consumer no is 62193058054 and customer ID 62000502422. I am very much confused of my May 2015 Electricity bill. You have send the generated bill of May 2015 is Rs. 3140/- (Three thousand one hundred fourty) only. now i want to know how is it possible, My average bill last one yer in summer time not more than 1200/-. So, I will request you to please see the matter needfull, and send me the correct bill. Thanking You Regards Mrs. Soma Bhattacharyya...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - RELATED TO BILL

User
 ashistalukder on Jun 27, 2015
To The customer care CESC LTD. Dear Sir My electricity bill for March 2015 was Rs 3370 & due date was 6/5/15 I have deposited the amount of 3760 using HDFC visa card through net banking on 22/04/15 Although I was trying to pay March 2015 electricity bill through net banking as the amount is paid before the receiving of the bill date (i.e. before 25th), the payment was deposited against the February 2015 bill. Note that February 2015 bill is already paid on 30/3/2015 by cash. In the current bill of May 2015 the amt. Of Rs 32.75 is still showing due against March 2015 bill Therefore...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Bill for no consumption of electricity as we are out of station

User
 Ashimesh Dutt on Jun 27, 2015
Presently we are not residing in Kolkata, however we had been there from 21st March'15 to 10th April'15 and left my flat locked with the main switch off. My electricity bills being settled under ECS scheme.CESC bill for 04/15 for Rs. 1469/- has been deducted from my bank account, again as per SMS recieved on 25/06/15, CESC bill for 05/15 for Rs. 3908/- is likely to be encashed from my bank account. On my scrutiny of CESC e-bill for the above mentioned bills, i obswrved my electricity meter reading remained unchanged from 2804; further my next door neighbour confirmed meter reading remaining unchanged...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Irrational billing.

User
 Ria Ghosh on Jun 30, 2015
Con. No. 19026041005. Last bill amounting Rs.2400 is irrational, irrelevant and has no parity with the previour ones. Please look into the matter. Average bill of my electricity in summer is Rs 1800 per month and average consumption per month is 250 to 260 units. So the current bill is totally fabricated....
Complaint comments Read comments Complaint category Family & Relationships

CESC (Calcutta Electric Supply Corporation) - Incorrect Bill Amount for June - 2015

User
 Kaustav Choudhury on Jun 24, 2015
I have received a very huge bill amount for June - 2015 which is not possible. So, please re-verify my bill amount and generate a new bill as soon as possible. Customer Account Number: 46344182043 Bill Amount (Rs Ps): 833.00 Due Date: 2nd July 2015...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - HIGH BILL IN MAY2015

User
 SUBODH KUMAR BOSE on Jun 24, 2015
DEAR SIR, AS I CAME TO KNOW THROUGH SMS SENT BY YOU, THAT MY ELECTRICITY BILL IN MAY15 IS Rs 820. WHICH IS TOO HIGH NEARLY DOUBLE THAN WHAT I USE TO PAY EVERY MONTH FOR ONE YEAR. I THEREFORE, REQUEST YOU TO KINDLY ARRANGE TO CHECK MY METER AND TAKE NECESSARY STEP. THANK YOU. SUBODH KUMAR BOSE CONSUMER NO-63214160880 CONSUMER ID-63000879112...
Complaint comments Read comments Complaint category Business & Finances

CESC (Calcutta Electric Supply Corporation) - High usage on meter and for this high bill

User
 sukantarcc on Jun 22, 2015
For the last 6 month we are getting high consumtion of electricity and so high bill where there is no such usage of electricity like this. We are requesting CESC for checking this on pririty basis and do the needfull. Consumer no : 26085155009...
Complaint comments Read comments Complaint category Products & Services

CESC (Calcutta Electric Supply Corporation) - Generation of bill for May'15 in spite of non evaluation of meter

User
 papu73 on Jun 20, 2015
I, Mr. Manik Ch. Bhattacharjee residing at 147/D, Prince Gulam Hussain Shah Road, one of your valued customers (vide consumer number ID: 05013213006). This is to state that the person who was appointed by you to evaluate the meter and note down the reading did not appear to do the same for the month of May. I have come to know that he did so in my neighborhood by purposefully did not knock at my address in spite of the fact that I was very much present on that day. Now, you people have generated a bill worth Rs.1710. Now my question is, how on earth you guys have raised the said amount when...
Complaint comments Read comments Complaint category Unauthorized charges

CESC (Calcutta Electric Supply Corporation) - Bill amount generating in vacant flat of Customer ID 28000090766

User
 sibir on Jun 19, 2015
I left my flat in vacant from the month of DEC14 & had maintained a advance amount of balance, At present Surprisingly authority started thinking that bill should be there as on avarage, but my querey is on which ground these bill generated for the month of Marc15, April 15 & May 15, when I am not staying in flat & not consuming any Electricity....
Complaint comments Read comments [1] Complaint category House, Apartment Rental

CESC (Calcutta Electric Supply Corporation) - Electric bill abnormally increasing since last 6 months.

User
 raydebajyoti on Jun 18, 2015
I CAME TO KNOW THAT MY ELECTRIC BILL STANDS Rs, 11460/- FOR THE MONTH OF MAY, 2015 THROUGH SMS WHICH IS QUITE IMPOSSIBLE AND IT MAY BE HAPPENED DUE TO PROBLEMS OF METER OR LEAKAGE OF ELECTRIC LINE, PLEASE NOTE THAT MY ELECTRIC BILL HAS BEEN INCREASING SINCE LAST JANUARY, 15. DOMESTIC CUSTOMER ID- 05000822871...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Scsurity deposit refund

User
 Subhasish Dey on Jun 18, 2015
I want to refund my security deposit for my old miter Consumer no-46457006001.I have already submit all the paper to your office dated 20/02/2015 against Dooket no-1153461 but still I have not receive the refund money from your end. Please take care this issue. Subhasish Dey AB-9/9 Desh bandhu nagar. Baguiati Kolkata -700059. 9836496117...
Complaint comments Read comments Complaint category Other

Share this page with others

  
  

Recently Discussed

3 days ago
CESC Ltd
BILLING PROBLEM
3 days ago
CESC (Calcutta Electric Supply Corporation)
Excess Meter reading
4 days ago
CESC Kolkata
electricity theft
15 days ago
CESC (Calcutta Electric Supply Corporation)
Bill amount generating in vacant flat of Customer ID 28000090766