Follow us
Log in        Register
     
 
CESC (Calcutta Electric Supply Corporation) Logo

CESC (Calcutta Electric Supply Corporation) Customer Care

CESC Limited

Victoria House, Chowringheee Square
Kolkata
Kolkata District
West Bengal
India

Customer Care Phone Numbers and Contacts

Phone:1800-425-1916
 +91 33 22373161
Mobile:+91 33 22256040
Fax:+91 33 22255155
Kolkata Electricity Supply Helpline Numbers

Electricity Supply-(Emergency): 033-22152128

Electricity Supply-CESC: 1912, 033-25537581

Electricity Supply-CESC (Control): 033-22255675

Electricity Supply-CESC ( Customer Service Cell): 1912

More...
 
Go to CESC (Calcutta Electric Supply Corporation):    Facebook      

CESC (Calcutta Electric Supply Corporation) Complaints & Reviews

CESC (Calcutta Electric Supply Corporation) - Excessive Bill Amount

User
 akapuria on Jul 28, 2014
My Consumer No. is 46467006003 and Customer Id. 46000587891. The bill for the month June, 2014 (no. 4646700600306147) showing total unit consumption of 1449 and bill amount payable Rs. 11230/= under the referred meter. This is excessively high and can not happen. In fact, consumption during the same period was 19 units only during the last year. Moreover, nowhere since installation, such huge amount has been consumed under the referred meter. Kindly look into the matter and revert (akapuria@electrosteel.com / amitkapuria3000@yahoo.com) / 09831175025. Your early actions on the matter is...
Complaint comments Read comments Complaint category Neighbours

CESC (Calcutta Electric Supply Corporation) - MY june bill get paid twice

User
 Piu Dey on Jul 27, 2014
My consumer number-40011285000 my june bill get paid twice, once get paid through online which reference number is 51018950 and 2nd time by cash in near buper bose avenue, cesc recieve total 200 rupee bill amount inspite of 100 rupee now what i can do, can you adjust it with aug bill.i attact my june bill copy...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - electicity bill high from a year

User
 ajit6509 on Jul 27, 2014
I Ratan Sen consumer no.55060111005.I have received Higher Amount of bills every month due to irregular reading of meter, more than of my uses and other causes and my doubt is that my meter not working proparly or someone using my electricity by thiefing because my consumption is not as much high as on bill. I request you to kindly look at the matter & oblige. Thanking you. yours, Ratan sen consumer no-55060111005 contact no-8981604649...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - BILL AMOUNT IS EXTREMELY HIGH (FOR THE MONTH OF JUNE'2014)

User
 avi.10oct on Jul 26, 2014
RESPECTED SIR, THIS IS TO INFORME YOU THAT MY SELF AVIJIT MITRA.I AM ONE OF YOUR CUSTOMER OF CESC LIMITED. MY CONSUMER NO IS 52031081156(DOMESTIC TYPE).LAST 2.5 YEARS WE HAVE CONSUMED YOUR ELECTRICAL FACILITY HAPPILY AND PAID OUR ELECTRIC BILL REGULARLY.LAST THREE MONTH WE HAVE CONSUMED AVERAGELY 118 ELECTRICAL UNITS.BUT WHEN THE JUNE BILL WAS COME TO MY HOME I WAS REALLY ASTONISHED. THE UNIT CONSUMED SHOWS IN THE BILL WAS 164.FOR YOUR BETTER INFORMATION I WANT TO INFORME YOU, IN MY FLAT I HAVE ONE T.V, ONE WASHING MACHINE, ONE REFRIGARATOR.TILL NOW I DON'T UNDERSTAND HOW CAN IT POSSIBLE THE...
Complaint comments Read comments Complaint category Unauthorized charges

CESC (Calcutta Electric Supply Corporation) - Double Payment of Bill

User
 dwitadatta on Jul 26, 2014
Electricity Consumption Bill for the month of (06/14) in respect of my Consumer No. (42032181001) has been paid doubly because first time no confirmation of payment was received from CESC due to connectivity problem of Internet. You are requested to refund the same on an urgent basis....
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - High Bill for the month of June 14

User
 Tanumay Kr Kundu on Jul 26, 2014
It's a Complaint of high bill for the month of June14 (Consumer No 48131123007). I have received 4 times higher bill for the month of June14 as compared to my average usage. Even if compared with my past usage history, the matter can be established at ease. I do not have AC, still getting bill of 276 unit which is 3 times higher as compared to my past consumption history. Some of the other members in my apartment are also having similar complaint. It seems either there is some error/mistake in meter reading or there may be incidence of power theft. Kindly investigate the matter & revert back...
Complaint comments Read comments Complaint category Family & Relationships

CESC (Calcutta Electric Supply Corporation) - Excess Monthly Billing

User
 Anjoy on Jul 25, 2014
My Consumer No. 08110162001 & consumer ID. 08000219394. From March'2014 to June'2014 I found that My electricity bill is so high. For example : 2013 2014 Excess Unit March Unit 184 226 42 April Unit 107 258 151 May Unit 112 249 137 June Unit 122 197 75 Please check the meter immediately....
Complaint comments Read comments Complaint category Family & Relationships

CESC (Calcutta Electric Supply Corporation) - Excess June bill and no benefit on online payment for a day late

User
 skbnilu on Jul 25, 2014
My consumer no. is 61099063001. When regular meter reading is taking place could not understand how June bill amount was astonishingly higher approx. 170% of May bill amount. To make matters worse when finally paid the amount after having arranged the extra amount on 24.7.2014, a day late I had to pay the gross amount of Rs 4880/- as indicated in your web site. If this be so I could have delayed payment further. Moreover for all house holds in the vicinity are also clueless as how the June bill could be so inflated with no explanation given. Is it that meter readings were not taken as per your...
Complaint comments Read comments Complaint category Home & Garden

CESC (Calcutta Electric Supply Corporation) - Extra charges has been taken against consumer No. 63103009012(Domestic) for the month of June, 2014

User
 Baishakhi Paul (Dhar) on Jul 25, 2014
Sir, This is to bring to your kind notice that the bill amount of CESC electric bill for the month of June, 2004 amounting to Rs. 110/- but when I pay the amount (25/07/2014) online the amount shows Rs. 117/- and accordingly, I paid Rs.117/-on 25/07/2014 (Due Date 26/07/2014). I could not understand why the excess amount i, e, Rs.(117-110)= Rs.7/-(Rupees seven) only has been charged to me. Please clarify. Yours faithfully, Goutam Kumar Paul 49/1, Shibtala Street, P.O.- Bhadrakali, PRITI ABASAN, Dist, Hooghly. Pin-712232. West Bengal. For Amarendra Nath Dhar 195/1, Shibtala Street, P.O.-...
Complaint comments Read comments Complaint category Unauthorized charges

Calcutta Electric Supply Corporation - Require Consumer number against MA bill-16/02695/14/9/1 Dt.25/03/2014 of newly connection for payment online

User
 kaushikdada on Jul 24, 2014
Sir, Please send my consumer number of newly allocated connection (meter already installed, MA bill-16/02695/14/9/1 Dt.25/03/2014) under north suburban (CESC) of house of Mr.kaushik mondal, address-57/1 bachaspati para road, dakshineswar, kolkata-76.Mobile-07381000570 or 09937585220. In the month of May'14, new meter is installed by CESC in my house but till date no electric bill is sent by CESC.so I am unable to pay electric bill. So it is requested, please sent my consumer number, so that i can make payment to CESC by online. Regards, Kaushik Mondal Address-57/1 bachaspati para road,...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Sub: Overbilling with respect to Meter No. 3265424 (Consumer No. 090222640001)

User
 himanshugaur on Jul 24, 2014
Dear Sir/ Ma’am, The applicant is occupying at Flat No. C-2, Jeevan Niwas Bulding, Pramatha Chowdhury Sarani, Block-R, New Alipore, Kolkata – 700 053 as a tenant and is the consumer in respect of the subject Meter which is registered with the CESC in the name of his Landlord Shri Gour Gopal Banik. The issue pertains to the regular overbilling of my electricity meter for the months of May, 2014 and now June, 2014. As per the bill, the total units consumed for the months of May, 2014 and June, 2014 were 615 and 517 units respectively due to which the billed amount for the respective months...
Complaint comments Read comments [1] Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Inappropriate meter reading

User
 ASOK DAS on Jul 24, 2014
Sir,

Ref:consumer no.48122337004-asok kumar das
Meter no-4165092

With reference to above i draw your kind notice for incomplete meter reading by your representative.. For this i should not be affected by losing any interest of mine.
Your co-operation is solicited.

Thanking you.

Yours sincerely,
Asok kr das
Mob-9830700754...
Complaint comments Read comments [2] Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Exorbitant electricity bill amounts

User
 Chandrayi on Jul 23, 2014
Hi It has been quite sometime that we are getting exorbitant bill amounts. For the month of June 2014, we got a bill amount of INR 4380. This is just ridiculous and we are not understanding what is the root cause of this. We need this to be seriously investigated because we continue to use the same appliances as we did in 2013 and prior to that. But why are we getting such bills now? Kindly help us resolve this issue....
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - high billing amount & request to check the supply line

User
 Abhi Chatterjee on Jul 23, 2014
My letter regarding high billing amount & request to check the supply line has been docketed by you on 04.07.14, the docket no. & the serial no. is 040714/4915612400/040714 & 04/07/14/066169 respectively, but till date you have not taken any initiative to solve the problem.You are requested to look into the matter immediately.My consumer no. & address is 49156124006 & 129/5, Barui Para Lane, Kol-35. respectively.More over you are requested to please check the supply line of the consumer no.49156124015. thanking you & regards, Kali Prasad Chatterjee. email:abhijitchatterjee725@gmail.com Ph.9874013486....
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Excess amount of Bill

User
 rajibpaul1111 on Jul 23, 2014
Sir, We have 5 no.s Fans, 6 no.s Lights, 1 no. Refrigerator (whole day), 3 no. TV, 1 no. Water Pump, connected at my residence. We have no AC / Geyser. The electricity bill amount of June 2014 is abnormally high Rs 2880.00. I cannot understand on the month of May 2014 the amount is Rs 1600.00 but on the month of June 2014 it increases by Rs 1200.00. The meter may be malfunctioning, please arrange to check and if needed change the meter. The detail is given below. Customer Id: 63000266819, Bill No. : 6313808800004148 Name: Sri Rabi Kumar Paul Address: Battala Lane, Hindmotor, LP 52/15, Hooghly-712233...
Complaint comments Read comments Complaint category Magazines & Newspapers

CESC (Calcutta Electric Supply Corporation) - Request for not raising bill based on average consumption

User
 Shyamali50 on Jul 22, 2014
Sir, This is not a complaint.This is a request.I like to state that my family not been living at the above mentioned address since June, 2014 and hence no electricity has been consumed from June, 2014.The bill for June, 2014 was raised based on average consumption and the bill has since been paid.Now, since we are not living at above address, I request you to note this information and do the needful so that no bill for consumption of electricity is raised from July, 2014 tiIl I start living at the address which would be intimated to you at the material time.

Regards,

Shyamali...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - High Bill

User
 fahimakhtar786 on Jul 22, 2014
Hi, My consumer number is 51089074252, From the last few month I am getting cesc bill which is exceeding my expected limit, I don't have AC, heater and any other high consumption device but My bill is always higher that 1800 rs, please look into this. Thanks and regards Md Akhtar...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - A tree is heavily resting on the connecting live wire

User
 manash51 on Jul 21, 2014
A tree is heavily resting on the connecting live wire of our house connection providing pole no.Lp 49/50/5/1 with its branches resulting in the hazards:

I) fluctuation in supply causing damage of numbers of electrical gadgets in the recent past;
Ii) since, the live line is following the approach road of our house, through which tens, if not hundreds of people pass throughout the day, eventuality of serious accident cannot be ruled out and life danger is imminent;

The matter was recorded with you vide the captioned docket and as a follow-up measure two representative...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Unreasonably high bill amount

User
 zee.siid on Jul 21, 2014
My bill for June 2014 is exorbitantly high (almost 5 times the amount for last month). The bill amount for June is Rs 2550 whereas it was only Rs 577 for May. The consumed units of 394 is insanely high as I don't have air conditioner or high consuming appliances. You have either read it incorrectly or someone is tapping power. Please investigate and resolve the matter at the earliest.

Consumer No: 20032113089
Md. Karim...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Strong objection from the undersigned owner for new service installation at 414,Netaji Colony.Kolkata-700090.

User
 Argha Saha on Jul 21, 2014
I, Amitava Saha already submited a objection letter dated on 7/7/2014 but any responce not to be taken from your side.So I Amitava Saha being the sole owner of premises NO L-212 or 414/A, is same primises no Netaji colony.Kolkata-700090, do hereby inform you that someone is trying to install the new service within the span of 3ft gap in between two primises 414 Netaji Colony and 414/A, Netaji Colony kol-700090 that will cause obstruction infuture.Any one can not stand freely there within such short space. A supply service inspection at site has been carried out already.Please stop providing...
Complaint comments Read comments Complaint category Neighbours

Share with Others

  
  

Recently Discussed
4 hours 50 minutes ago
CESC (Calcutta Electric Supply Corporation)
Inappropriate meter reading
2 days ago
CESC (Calcutta Electric Supply Corporation)
Sub: Overbilling with respect to Meter No. 3265424 (Consumer No. 090222640001)
9 days ago
CESC (Calcutta Electric Supply Corporation)
This is to inform you that we have received ex grated bill for consumer no-02251103055
12 days ago
CESC (Calcutta Electric Supply Corporation)
modification of personal profile
12 days ago
CESC (Calcutta Electric Supply Corporation)
Cumulative billing of consumption for 3 months in a Single Month