Follow us
Log in        Register
     
 
CESC (Calcutta Electric Supply Corporation) Logo

CESC (Calcutta Electric Supply Corporation) Customer Care

CESC Limited

Victoria House, Chowringheee Square
Kolkata
Kolkata District
West Bengal
India

Customer Care Phone Numbers and Contacts

Phone:1800-425-1916
 +91 33 22373161
Mobile:+91 33 22256040
Fax:+91 33 22255155
Kolkata Electricity Supply Helpline Numbers

Electricity Supply-(Emergency): 033-22152128

Electricity Supply-CESC: 1912, 033-25537581

Electricity Supply-CESC (Control): 033-22255675

Electricity Supply-CESC ( Customer Service Cell): 1912

More...
 
Go to CESC (Calcutta Electric Supply Corporation):    Facebook      

CESC (Calcutta Electric Supply Corporation) Complaints & Reviews

CESC (Calcutta Electric Supply Corporation) - Rude behaviour of meter-reading personnel

User
 PradipKumarChatterjee on Sep 2, 2014
This refers to our consumer no 51009055006 regarding the meter reading by your staff on 1st September 2014 It is surprising to observe the rude behaviour of your concerned personnel on duty on that date due to request to wait for a little while . The meter is registered in the name of my father who could not respond due to his old age and deafness The person concerned misbehaved with shouting and refused to note the meter reading and also misbehaved with my wife who is a patient of hypertension and diabetes The meter reading as on 1st Sep 2014 was 8051.5 just after his visit This is for your...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - ONLINE PAYMENT PROBLEM

User
 Samiran_Roy on Sep 2, 2014
I pay my bill consumer no 14016134003 through e payment dated as on 02/09/2014 from my bank account the transaction no details is BILLDESK/MPNB3471331819/0041138001 the amount is Rs502.49 deducted from my account but till I have not received any acceptance copy of this mention bill. Pls do the needful as early as possible. Samiran Roy 8902495902...
Complaint comments Read comments [1] Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Excessive billing for the Customer ID - 41000076200(CHECK THE METER BOX )

User
 NILANKA SEKHAR PAUL on Sep 2, 2014
I am Haradhan Paul son of Late SRI SUDHIR KR PAUL . My Consumer No : 41028230001 of 69/A Baghbazar Street, Kolkata-700003. I have received the bill of the month(AUGUST) via email and it appears to be inflated as I know for certain that our consumption electricity is not so high as to warrant such a high bill. Also the Last three month's bill appears too huge. So, please do the needful check up of the electronic meter box by sending the local authority on an urgent basis....
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Bill not received of the month 'J)uly'(consumer no-49136128536

User
 Soham Bhattacharya on Sep 1, 2014
Dear sir, We haven't received a bill of the month July till now.My consumer no is 49136128536.You are kindly requested to look into the matter so that the unpaid bill on that month will be paid without facing further harassment.Your cooperation will be highly appreciated in this case. with thanks& regards. Soham Bhattacharya mb no-9038909802...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Abnormal electricity bill for now over 1 year !!

User
 arnabdu on Sep 1, 2014
I would appreciate if you all look into the matter of very high electricity bill being received now over an year. Our meter has been changed with a new one recently and internal wiring in the house is not too old as well. We are living with only two rooms, bathroom and a kitchen with most of the time the electricity in one room remains off in the morning. Our Consumer number is 25002133007....
Complaint comments Read comments Complaint category Unauthorized charges

CESC (Calcutta Electric Supply Corporation) - Bill July2014

User
 partha_ecetech777 on Sep 1, 2014
Myself Basanti Chatterjee Customer ID: 50000407563 a subscriber of your service, I have paid my July 2014 bill already(Bill No. 5022909300807145) but I have received a SMS (from DM-CESCLM)that I have due amount approx 4000 Rs. for the Customer ID 47188137000 that customer ID is not belongs to me, please do the needful that I have not been to get irritated in future. Thanking You, Basanti Chatterjee 9830197960...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - UNABLE TO PAY BILLS AT DUMDUM (CENTRAL JAIL MORE OFFICE)

User
 shiben59 on Sep 1, 2014
1. BILL OF JUL 14 NO 4649304400707144 CONS ID 46001078989 2. 4649304300107148 46000692082 3. 4649304500407141 46000692064 4. 4649408806007147 46001440956 THE ABOVE BILLS COULD NOT BE PAID AT SUBJECT OFFICE AS THE SAME OFFICE IS UNDER REPAIRING MYSELF CONTACTED YOUR VICTORIA HOUSE FROM THERE I AM INTRUCTED TO DEPOSITE IT AT SHYAMBAZAR OFFICE WHICH IS NOT POSSIBLE FOR AT ALL. THOUGH I AM TRYING OTHER SOURCE TILL THAT PLEASE BEAR WITH ME SHIBENDRA NATH MALLICK 1/10A EAST MALL ROAD KOLKATA 700 080 LP 119/6/3/3 MBL 92316 77908 SHIBEN59@HOTMAIL.COM...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - excess electricity bill for jul 14

User
 sreeni3320 on Aug 30, 2014
To The senior commercial executive, CESC Ltd, Kolkata Sub :Cons. no. 48131249009. Excess bill for Jul 2014. Sir, 1. I am residing in hired house as quoted in electricity bill address since May 2013 and my meter no.4395318 reading in Jun 13 was 6890. and the reading in Jun 14 after one year was 7868. i.e my electricity consumption for one year aprx 1000 units at average of 90 units per month with normal house hold electronics. I have received electricity bill for the month of Jul 14 for Rs.9990/- for 1305 units consumption which is not possible at all & meter reading jumped from 7868 to...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - wrong registration mobile number

User
 Taraksen00007 on Aug 28, 2014
my account id/consumer no is 11527081004 i'm Sri Nandalal Sen dear sir, my mobile no is 9883177772 my registration is 9874897269 but this is wrong or invalid number so please right mobile number i'm provide you and please active this number 9883177772. Thanking- Sri. Nandalal Sen...
Complaint comments Read comments Complaint category Mobile Service Providers

CESC (Calcutta Electric Supply Corporation) - Excess electric bill

User
 sunandanmukherjee on Aug 28, 2014
Consumer number-09154407009 Name- Nepal Ch Das Address- 325/2 Mahatma Gandhi Road Kolkata-700041..April month bill-730 rs, May month bill-580 rs, June month bill-1200 rs, July month bill-1400 rs.Why this electric bill increasing I do not understand.Where I used only 1 fan 2 tube light a TV and a fridge.i am living there with my family as rented house.Kindly take a look on this matter. Thanking You, Sunandan Mukherjee...
Complaint comments Read comments [1] Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Confirmation of receipt of payment - Mr P.K.De ( Consumer No. 11365188000)

User
 PKDe on Aug 27, 2014
Dear sir, Yesterday( 26-08-14) I paid Rs.3309.49 through SBI internet banking towards my electric bill for July 14. The amount has been debited from my bank and the Transaction Reference No. is IGY7026794 Dated 26-08-14(State Bank Of India). However I did not receive the online receipt for the same and no confirmation of receipt of the amount. Kindly confirm amount received and please mail me the receipt for my records. Thanks and regards, Mr Pradip Kumar De Consumer No. 11365188000O...
Complaint comments Read comments Complaint category Online Shopping

CESC (Calcutta Electric Supply Corporation) - Horrible Sound pollution

User
 Hariprasanna on Aug 27, 2014
Horrible continuous sound from cooling fan of transformer .The intensity of sound is so high that even after closing the window we are unable to stop the sound to come inside the room. So we could not sleep. The noise irritates through out day and night. Most of the resident are senior citizen, some are heart patient. So please do the needful to stop the noise. Earlier also we had made a similar complaints to CESC and the problem was rectified.Again the problems have started .Please do the needful and save our soul. Sameer Kr. Chatterjee, secretaryStephan’s House Flat Owners Association....
Complaint comments Read comments Complaint category Nature & Environment

CESC (Calcutta Electric Supply Corporation) - Pls noted my mobile no. 9051378485 for meter reading

User
 rdey2004 on Aug 26, 2014
To The Deputy General Manager (Central) South Regional Office 6, Mandeville Gardens Kolkata-700019. Subject: Checking of Meter No. 2580864 Consumer No.08041165004 Sir, This is to inform you that, we are not staying at our house 35/D Moor Avenue, (LP-91/11/7) Kolkata-700040 for last 3 years where the above Electrical meter had been installed. We realize that your meter reader is unable to take the meter reading monthly. Therefore, I would request you to kindly send SMS to my mobile No. 9051378485 that he coming to check the meter beforehand so that we will be able to present at that...
Complaint comments Read comments Complaint category Telecommunications

CESC (Calcutta Electric Supply Corporation) - Huge Electricity Bill

User
 naturewings on Aug 26, 2014
Hi myself Anima Das, my consumer number is:49121118121.. My Complain is that we received huge electricity Bill around 4 month, last month bill amount is: Rs 1320/- unit:209 and this month received bill amount is Rs.1110/-, unit:179 We used whole day only 1 silling fan, 14"color television for only 2 hours, refrigerator, adjust fan(only 1.5 hrs) and night time used 2 silling fan and 2 tube light and also television.. We belong to a middile class family and 1 earning person only..we face per month a lot of trouble about electricity bill.So i request you Please focus my complain as soon as possible......
Complaint comments Read comments [1] Complaint category Municipal Corporation

CESC (Calcutta Electric Supply Corporation) - i had already forwarded a complain regarding over billing and the id id 928363

User
 Mayank333 on Aug 26, 2014
i had registered a complain regarding the over billing of my electric bill from the lat two months. the complain id was 928363, but it has been 5 days since then and i cannot see any progress about my complain. so please its a humble request again to have a look against my complain and get it solved as soon as possible. contact details are- Mr. Mayank Chowdhary- 8649825729...
Complaint comments Read comments Complaint category Electronics & Appliances

CESC (Calcutta Electric Supply Corporation) - Not availing hard copy of electricity bills for last few months by your courier service

User
 abhindra day on Aug 25, 2014
Dear Sir

I am a Sr. Cityzen. I like to inform you that for the last few months I had not received the hard copies of the bills for my flat at (WIB(M)/11/2-G.G.G.U. Complex), Customer Id. :07000371932, for that, all the time I had to go ur office to collect duplicate bills before payment in each month. Would your kindly look into this matter & ensure me that my monthly bill henceforth should reach my mailing address mentioned below in time.

Regards


Dr. Abhindra Day
Mailing address - 2/3 B, Panditia Road Kolkata- 700029
033-24758784,...
Complaint comments Read comments Complaint category Business & Finances

CESC (Calcutta Electric Supply Corporation) - CESC (Calcutta Electric Supply Corporation) - Excessive Bill for the month of July,2014

User
 Alok Kumar De on Aug 25, 2014
Ref: Consumer number - 51046062057, Customer Id – 51000096681 in the name of ALOK KUMAR DE Bill No. – 5104606205707144 for the month of July, 2014 has been shown that the payable amount is Rs. 1760/= for the total 273 unit consumption which is absurd and hard to pay for me. The month of previous bill is Rs. 557.49/= and in the previous year consumption for the June and July are 124 & 122 units respectively. Therefore I am requesting you to check the meter reading and settle the real number of unit consumption during the concerned month. Kindly take necessary action in this regard and...
Complaint comments Read comments Complaint category Other

CESC (Calcutta Electric Supply Corporation) - Prayer for Meter Installation date

User
 haru00 on Aug 24, 2014
I sri Pranab Kumar Sarkar Residing at Vill- Faridpur Block, Post office - Baksara, Dist- Howrah currectly used your Eletricity my consumer No- is 6114513800 in the name of Sri Anil Kumar Ghosh from whom I purchased the house for mutration it is requered the meter Installation date. That is why my request that you may provide me the date as early as possible to I complete my requirement....
Complaint comments Read comments Complaint category Family & Relationships

CESC (Calcutta Electric Supply Corporation) - extreme bill amount

User
 Gargi guha niyogi on Aug 24, 2014
our cesc consumer number is 11096115001, we have a single meter phase . usually we pay 1500 to 2000 max to max in one month .. as because me and my father both are doing job and we are always out in the daytime ... i just dn't how come just after we changed our meter box a tremendous change came in terms of billing ... we stay in one stroey house, stay in house for a very little time and we have got our recent bill, the month of july bill amount was terribly shocking ..it is 17760 for a single phase meter ... this is too much ...i think this is the time I should raise my voice .. please we are common...
Complaint comments Read comments Complaint category Utility Services

CESC (Calcutta Electric Supply Corporation) - Excess billing amount

User
 123ed on Aug 24, 2014
Excess Bill
Customer Id: 46000039449
Bill No. : 4609124300007147
Reading date: 02/08/2014

I was billed for Rs 15, 290( Fifteen Thousand Two Hundred and Ninety) Units- 1716 for the month of July 2014.

This is super-excess billing - either the metre is defective or the person who came for reading did not do his job properly.

We request you to look into the matter and solve the matter at the earliest

The previous reading was June is 362 units and biling amount was Rs 2740...
Complaint comments Read comments Complaint category Other

Share this page with others

  
  

Recently Discussed
13 hours 22 minutes ago
CESC (Calcutta Electric Supply Corporation)
ONLINE PAYMENT PROBLEM
22 hours 7 minutes ago
CESC
CHANGE OF BILLING ADDRESS
22 hours 33 minutes ago
CESC Limited
Change of billing address
4 days ago
CESC (Calcutta Electric Supply Corporation)
Excess electric bill
5 days ago
CESC (Calcutta Electric Supply Corporation)
wrong registration mobile number