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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 29

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R
Rashmoni Mukherjee
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Payment related issue

Address:Kolkata
Website:www.cesc.co.in

I paid athe electricity bill through bill desk gateway using debit card on 29.5.20 at 3:29 pm& 3:41pm for 2 electric bills.
Customer id - [protected]
&
[protected]
The amount (Rs 610& rs 510) has been deducted from my bank account but payment has not received by cesc. Till now cesc is showing the"bill is due". I did not get payment receipts....
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Ever since 20/5/2020 we are not having any electricity at our plant. It has been over 8 days and we are struggling very much since there is no electricity to run a pump we are all without regular water supply....
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Address:CESC,KOLKATA,INDIA

Supply off till 20/5/2020, after the disaster of amphun.
Cosumer no:[protected]
Customer id:-[protected]
Meter no:4620815
Please do the needful at your earliest...
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N
Nilofer Begum
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no power supply since the past 124 hours and counting...

Address:P-18 Taratolla Road- Kolkata 700 088. CESC House Chowringhee Square, Kolkata 700001

I write on behalf of my mother, residing in 8/5 mominpore road, kolkata 700023 with customer id: [[protected]]. It has been 124 hours since 22 may that the power supply at her residence has been disrupted. Numerous calls and emails to helplines haven't been of any help. It should be noted, all the flats and houses without power there, inhabit elderly residents, and living in isolation in any case due to the covid situation. Living without...
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S
Sujit Kumar Shaw
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Wire broken

Address:Akra jagnath nagar, Hari sabha

Dear concern,

In our area since 7 days there in no electricity kindly help to resolve.
Please find tokens number05014154

Regards
Sujit
[protected]...
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Address:171 North Balia, 43 Trikone Parkw, Garia Stn Road

In reference to consumer id [protected], c no [protected] and meter no 4417951, i, tathagata datta inform you that no electricity is consumed in last few months as it is kept locked. But unfortunately in the bill for march and april 116 and 60 units have been shown as consumed, after adjustment rs 760/- and rs 950/- have been shown as bill amount. Now the meter reading is 7766 though 7773 was shown as previous reading in the bill for march...
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S
Somoresh
from Delhi, Delhi
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Non supply of electricity

After 6 days of cyclone 'amphan ', electric supply has not been provided to nsc bose road, netaji nagar, kolkata -1. The people of this locality is facing very difficulty wantof the same. Please do needful action at the earliest...
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T
TanmayM74613540
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power cuts off last 30 days

Address:1/13 kalipur road,, shakuntala Park kolkata 700061

We have a serious issue my location is biren roy road shakuntala park kolkata -700061... My locality have problem faced at last 30 days.. Plzzz sir we humbly request that plzz.. Contact [protected]...
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Sir/madam,
My home is closed since 23rd march till now due to corona pandemic situation. I have received a bill of rs.310 for a consumption of 53 units. How can it be possible that a meter which is not used for that period consume 53 units.
My customer id : [protected]
Please provide me the refund for the bill and check my meter for any fault....
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S
Sankalpa Chakraborty
from Kolkata, West Bengal
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Power cut more than 80 hrs now

Address:New Shakuntala Park Housing, Biren Roy Road(W), Sarsuna, Kol-700061

We at new shakuntala park housing, biren roy road (W), sarsuna, kol-700061 have not had power since more than 80 hours now. The people who visited with electricians mentioned the damage was not too much.. Yet we have been receiving no response at all. Its being extremely inconvinient for us to carry on like this....
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S
Sankalpa Chakraborty
from Kolkata, West Bengal
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power cut over 72 hours

Address:Kolkata
Website:cesc.co.in

More than 72 hours of power cut in our area. (New shakuntala park housing, biren roy road (W), sarsuna, kol-700061)
We have been struggling with power cut issue and the personnel who visited said it was not any major issue to be fixed. Yet there has been no action taken yet. We now are having trouble with water supply due to disruption in electricity as well....
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Please arrange to provide power supply to my residence in bhagaban chatterjee lane area (Road from ichapur water tank towards kadamtala market).

We are unable to get drinking water due to this reason. I am having a 2 years old baby at my home.

Please take necessary arrangement immediately...
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K
Kabirsid
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Bill are high

Address:6/a maijuddin zamadar lane kolkata 700017

My customer id [protected] residing
At 6/a maijuddin zamadar lane kolkata 700017.for the last few month
I am receiving very high electricity bill from CESC Kolkata. I am using 4 tube light 2 fans and 1 tv but the Electic bills are coming above 1150 on April 2020 .which is very much high than what it should be.
I have a doubt either Electric Metre is not working properly or someone is doing Electric theft from our metre....
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P
pom kar
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Out of power

Please reply to message. No power in garia locality....
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P
Parsenjit Roy
from Mumbai, Maharashtra
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No electricity connection

Dear cesc team
This is infrom thar our house today no electricity connection please solve problem as soon as possible. My consumer. Id: [protected].
Thanks
Prasenjit roy
Ph no [protected],
[protected]...
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P
pom kar
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No power

Address:Cesc

No power at garia area. Let us know when it will be back....
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S
Sayan San Bose
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Power Cut since 20th May, 4:30pm

Address:49, Naskarpara Road Kolkata 700041

Due to the Cyclone Amphun, there has been a power cut in our locality since 20th May, 4:30pm. The power supply in our area has not yet been restored. People are facing a lot problems due to the current situation as most daily chores are now in a hault due to power cut. Please do look into the situation and take action as soon as possible....
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N
Nadz88
from Howrah, West Bengal
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supply off more than 36 hours docket 0520066331

I understand due to amphani various services have been interrupted.

However this is now extreme as after lodging the complaint still didn't see any actions from cesc.

In my locality people do have electricity in their apartments and houses however in our building there is still no power.

There are old people and kids that are facing a lot of trouble.

Please review docket [protected]...
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I Ranit bag resident of 109/17 SNN Ganguly road howrah..complained of no electric supply for last 3 days. Yesterday Cesc repaired wires .but no electric supply got till now. Pkeaee take immediate steps ... customer id-[protected] and [protected]...
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8
89ritu
from Kolkata, West Bengal
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Electricity not yet restored

Wrt to. Consumer no. [protected] several complaints has been made but not yet restored... Everytime they are saying work in progress... It now. More than 36 hrs without electricity and its getting tougher as my mom is diabetic cant bear heat... Also no water in house... Half of the phases has already been restored in jawpur area day before yesterday itself... Half is pending... Kindly do the needful......
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