Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Reference : bill no.[protected]/03209, bill date : 21/04/20
Customer id : [protected], bill amount : rs.980.00
Dear sirs,
With reference to above, i profoundly regret to state that the electricity bill amount, raised by cesc serampore, hooghly without noting down the meter reading amounting to rs.980.00 is too much on the higher side than the cost of the power is actually consumed in such a situation when the common...

[protected] consumer no
[protected] customer id
False billing without meter reading in such pandemic situation
Mails was send from cesc that no meter reading possible due to lack of man power
Even in the in the same address none is residing and power consumption is almost zero however the bill send by cesc showing no difference between previous power reading and the present power reading showing * and for that...

For this month electric bill you have exactly copied the same units of last year similar month's units and not the actual unit reading.
This might be coincidence for 1 electric bill that the unit value is same in current month and similar month in last year but definitely not for all 5 electric bills. We have 5 electric bill and all have exactly the same units copied from similar month in last year. This is definitely not acceptable...

Dear Sir,

This is with regard to electricity theft and high electricity bills by CESC ltd and inability to register a complaint through phone.

I am a working professional and reside at 121 GT road south Howrah, fazir bazar, 4th floor Howrah- 711101 and my consumer number is [protected].

My bill of this month (April) is very high i.e. Rs. 1090 even though i am not there since 15th March 2020 .The...

Dear sir.

I'm a resident of 117 nehru colony 3rd floor.
Consumer id : [protected]

My consumption unit for this month is showing 183 unit for the period of 20 march 2020 to 18 april 2020 which is very high and not acceptable.

My average consumption goes to 50 unit/month.
But for this month it is too much, amounted ₹1220/-

Kindly resolve my issue please.
br...

I sourindra bhattacharya (Customer id : [protected]), a former resident of sudakshina police housing, estate - a, block - s, flat -6, kolkata - 700047.
I vacated my sudakshina police quarter on 06.03.2020. Thereafter i submitted a request for disconnection of electric supply on 17.03.2020 (Docket number[protected].
But despite my disconnection request, i still received an electricity bill for the month of march 2020, whose...

My consumer no is [protected]
With regret i want to draw your kind attention that for the lockdown the meter reading for the last month and current month was not taken and no bill was received by us. Inpite of not taking the reading you have sent us a message regarding bill where the charges are unexpectedly high. How can you do such a thing without proper reading!! Please look into the matter and do the needful as soon as possible....

Myself susmita ghosh residing at 40c post office road, kolkata-700028. My consumer id is [protected]. It is observed that my previous meter reading was 23505 and present reading is nil vide bill no. [protected]/03207 bill dated 12/04/2020. My average earlier monthly bills were within rs.500/-. This month i already paid rs.1220.00 through net banking as per current bill. You are aware that there is no income due to nationwide lockdown for...

Due to lockdown no person has come for metre reading but from cesc they sent high bill amounting to rs 7200 which is totally incorrect. My previous bill was rs 204 for the month of february and for january bill was rs 86 then how could our present bill which is for march is 7200. I am senior citizen staying alone not possible for me to pay such an incorrect high bill. Kindly look into the matter and solve it as soon as possible. I am enclosing...

Hi sir,
This is a major complaint that cesc has sent a highly inflated and incorrect electric bill for the month of march, 2020.

This march month my total bill amount is inr 2920 and it shows that total units consumed are 347 for march, 2020 which exactly matches with units consumed for march, 2019.

My consumer number is [protected] and customer id is [protected].

We have not run air conditioner...

Kindly note this month i. E march 2020 due to lockdown no person has come for metre reading but from cesc we received an average bill amounting to rs 7200 which is totally incorrect. We have already paid an advance amount of rs 5130 to cesc due to previous average bill. After that we have received bill of rs 204 for february 2020 and january rs 86 as we have paid advance rs 5130 we don't have to pay anything for these two bill's. Kindly look...

I would like into bring into your notice that the electricity bill which has been generated for the month of march is unduly high. I have been billed for an amount of rs 3420 including the taxes stating that the energy consumed is 498 units which isn't a correct figure. I haven't been using the acs. It's only the lights, fans, a laptop plugged in for around 8 hours sometimes.

It looks like that the amount which i have been...

Sir,
customer id [protected]
my bill has come more, which I did not do. How is it possible that my shop is closed .Give some discount on my bill so that I am satisfied...

Dear sir/madam,

I am not staying my house since december 2019. My december'19 (Consumption 1 unit) and january'20 (Consumption 0 unit) bills are actual and okay.
But i have received estimated reading for february'20 (Estimated unit 21 but ideally it should be 0 or 1 unit) and estimated reading for march'20 bill is 56 units but ideally it should be 0 or 1 unit.


Please don't send this type of high...

Dear sir.
With due respect, this is for your kind information that due to covid-19 & lockdown our family is not staying at rishra from 17/03/2020 till date and also had switch off main switch from said date, but unfortunately, we got the bill from your concern office is higher then our expectation. As such you are sincerely requested herewith to comply same and take the necessary steps to resolve this earliest and oblige.
Thanking...

Hi. Consumer number : [protected]
Customer id : [protected]

We haven't been staying at this residence since december 2019. It's completely locked. Till february 2020, there were no electricity charges.in march 2020, bill of rupees 750 came out of which around 580 is energy charges. How is this possible. There is nobody staying there. This could be a case of power theft or faulty meter. Please address this asap...

It may be due lock down the CESC has not deputed meter reader so far, though it is over due. I[censored]nder the prevailing situation meter reading is not feasible, in order to redress the burden on consumers, every consumer either may be asked to check the exact reading and intimate the CESC, on the basis of which online payment could be made....

My name is hitesh das carrying [protected] customer id with cesc..in this lock down we are all stuck in the house.. But like every month there is no meter reading date and unit consumption alert from cesc. But suddenly they arise a bill without meter checking and meter reading acknowledgement. They are totaly double the unit from last month and arise bill.. Now they don't have any executive to resolve this problem when make a call in 1912..br...

Dear sir,

My name is biman kumar ghosh, staying at 14b bacharam chatterjee lane, kolkata - 700005, i would like to bring your kind attention for the electric bill amount for the month of march. My consumer id is [protected]. I am shocked after seeing my last bill amount, usually my bill was below rs 400 but for the last month it is above rs 1100.

I request you to please look this matter seriously and do the...

I applied for a change of name on the occasion of succession due to the death of consumer satendranath sen. Application no 89590218. The application was submitted along with annexure a3.

As no action is taken for the last 10 yrs, therefore, an attempt has been made to complete the transfer procedure online but your system is an application pending.

Kindly advise how to proceed further. We are ready to fill...