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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 38

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M
Monimoy Bhattacharyya
from Kolkata, West Bengal
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double bill payment for february, 2019

My customer id is [protected]. I am receiving e-bill from you on monthly basis and making payment using debit card. The bill of february, 2019 was paid by me on march 18, 2019 by the same process (The due date was march 19, 2019). Usually an e-mail acknowledgement is made instantly
By cesc and a transaction reference is also generated. However, on that particular occasion that did not happen although message was received from my bank...
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T
tariq hossain
from Kolkata, West Bengal
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low voltage and power supply fluctuating

Address:63 Tiljala Road 2nd Floor Kolkata - 700046, Kolkata, West Bengal, 700046

date: 22nd may 2019

Sir,
sub : low voltage and power supply fluctuating.

I am tarique hossain address : 63 tiljala road, 2nd floor, building no : 7mjcg9qg+wv7q/ flat no : 2c.. On top of sahara opticals, kolkata - 700046 west bengal, mobile no : [protected].
br...
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S
Sanjay Das Netaji Colony
from Kolkata, West Bengal
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erratic voltage at light post no lp-1/54/3/2 at netaji colony. kolkata 90

Address:122/A, Netaji Colony, Kolkata, West Bengal, 700090

Consumers like me are suffering since last year due to heavy Voltage fluctuation during Summer months (March onward) at light post No LP-1/54/3/2 at Netaji Colony. Kolkata 700090. Time and again we, the sufferes, had brought the issue to Customer care. CESC personnel too visited the place or the said Light Post but without any relief to us. It seemed they had no clue to the problem.

Nature of the Erratic Voltage: During the...
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N
Narenpuja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess amount deducted from my security money deposits in r/o consumer no.04169108007.

Address:South regional office,Mandeville Garden, kolkata, Kolkata, West Bengal, 700107

With due respect, I have to state that an excess amount of Rs.680/- has been deducted from my Security Deposits money in respect of consumer ID [protected] on account of surrendering of my QtrNo. 19, Type-II, BLOCK-C, 110, shantipally, Aaykar Abasan, Kolkata-700107.I have already paid Bill for the month of April-19 of Rs.680/- on 20.05.2019.A receipt copy of bill is attached herewith for your kind perusal.While this amount has also been deducted...
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N
Niraj123400
from Mumbai, Maharashtra
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wrong meter reading/overbilling by cesc

Address:Cesc,kolkata, Kolkata, West Bengal, 700002

Dear sir
Myself, ram sagat razak, 1/4/d kc road, kolkata-700002. My customer id-[protected]. I have been charged with consumption of 9797units for april 2019 which is completely absurd and vague. There must be some sort of mistake/fault on the part of cesc. My complaint docket no is 21945192
They sent me a bill of rs. 83620 which is way beyond our imagination. Our usual consumption trend is around[protected] units per month....
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D
Debashish Roy Choudhury
from Mumbai, Maharashtra
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regular power outage and severe voltage fluctuations.

Address:kolkata, Kolkata, West Bengal, 700061

Dear sir/madam,

This is to inform you that i, priyabrata roy chowdhury, aged 72 years, and a resident of 15/m sonamukhi naskarpara, 1 bye lane, kolkata - 700061, is a registered and authorized consumer of cesc (Consumer no-[protected]) since the past 8 years. But with a great apathy now i am compelled to write to you considering the present state of affairs related to heavy voltage fluctuation in my locality.

That...
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S
Soumyadipta Pal
from Mumbai, Maharashtra
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regular voltage fluctuation problem

Address:Kolkata, West Bengal, 700040

Consumer no [protected]
SRI ADITYA NATH PAL
ST-FR;FL-05
1/107/1 AZADGARH COLONY
LP-172/11
KOLKATA 700040

Dear sir,
Very sadly I want to inform that regular voltage fluctuation is happening in the above said area. I informed CESC about this problem. They said everytime that their technician will see the matter. But there is no such improvement.
Please solve the matter....
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S
from Mumbai, Maharashtra
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regular power outage

Address:93, Rabindra Sarani, Durganagar, Kolkata, West Bengal, 700065

This is a formal complaint against cesc for failing to resolve a common issue of regular loadshedding and voltage fluctuations in my area. Concerned area is rabindra sarani, durganagar kolkata 700065.
Even after multiple requests and complaints, cesc fails to give a permanent solution.
This is seriously affecting the health and well being of the citizens of this area.
Voltage fluctuations cause damage to appliances.br...
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M
mjha_1988
from Pandua, West Bengal
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payment made but not adjusted in bill

Address:12 CANAL SIDE ROAD, SOUTH PURBACHAL HALTU, KOLKATA 700078, Kolkata, West Bengal, 700078

Myself lalit narayan jha wish to draw your kind attention that i have paid my bill using online payment through credit card dtd 24/04/2019 (Due date) for rs 750 /- vide transaction id no - bd01caac7lnn for the month of march 2019 also received an e mail that my payment was successful..

I have received bill for the month of april 2019 for rs 1770 /- (Last (March) payment not adjusted with this bill) my current bill due date...
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R
Rose Leslie
from Kolkata, West Bengal
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electricity thefts

Address:Kolkata, West Bengal, 700057

The resident of bhagwan mondal street in kamarhatti are tampering or directly hooking electricity poles during night to gain free electricity for using air conditioner. This may lead to higher bills of genuine buyers and the people who are genuinely paying their electricity bills. If this happens the electricity loading will affect and it may lead to higher rate of electricity rates.. Visit bhagwan mondal street in kamarhatti at night and...
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Sir,
I have paid an amount of rs.21150.00 on 14.05.2019 (Online, using inb) but payment receipt not generated. The detail of bill are as under :
Bill no.16/04555/19/2/1
Bill amount: rs.21150.00
Bill date : 16/03/19
Due date : 14/06/19

Name : gautam kumar saha
Flat no.608, floor no.6, block no. Ph 3 annapurna (N)
187f/1, b. T. Road
Kolkata-700015
Lp no : 19/8br...
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Address:Kolkata, West Bengal, 700061

My customer id no. Is [protected]. I have not yet received message of meter reading and units consumed as on 13/05/2019.in this connection i am to intimate you the meter reading as on on 13/05/2019 to prepare electricity bill for the consumed units.

Meter reading as on 13/5/2019 is 28529 and units consumed is 166. I request to send me bill for this period for payment.

Durga prasad shaw
Customer id [protected]...
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Address:SUJAN KUMAR MAITY 1ST-FR;FL-5 677 MAHATMA GANDHI ROAD LP-175/2/8 KOLKATA 700082, Kolkata, West Bengal, 700082

I have paid a bill for consumer no. [[protected]] amounting to rs. 2390.00 from my icici net banking on 12.05.2019 towards payee bill desk bpc. Unfortunately, the e-receipt has not been generated but the amount has been debited from my bank account. Transaction reference number is [protected]. Please make sure that the amount has been credited to the above consumer no.. Otherwise investigate properly and do the needful and issue me the e-receipt...
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A
angelinahopes
from Mumbai, Maharashtra
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line theft

Address:35/3 shamsul Hoda road, Kolkata, West Bengal, 700017

I am a tent in the building on 35/3 shamsul hoda road kolkata 700017.
I am tent of mr. Reajudin ahmed also know has rajan.
They are involved in line theft. They have 3 flats in the building

1. On the 4th floor, the 3rd falt from right hand side after climbing up the stairs. Lots of meter box are fixed above the flat wall. From which they change lines.

2. On the 5th floor they have 2 flats. 2nd and...
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S
sanjayabc123
from Mumbai, Maharashtra
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I am a tenet

I am a tent in the building on 35/3 shamsul hoda road kolkata 700017.
I am tent of mr. Reajudin ahmed also know has rajan.
They are involved in line theft. They have 3 flats in the building

1. On the 4th floor, the 3rd falt from right hand side after climbing up the stairs. Lots of meter box are fixed above the flat wall. From which they change lines.

2. On the 5th floor they have 2 flats. 2nd...
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R
Ratan Chakrabarti
from Kolkata, West Bengal
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very low voltage.

Address:7, Sukanta Sarani, P.O.Bhadrakali, Dist.Hooghly.ò, 712232

For last few days voltage is very low. My ac is not running. Fans are not running. Lodged complaints several times over phone. But of no use. Every time complaints are taken and assurance given that the problem would be resolved within two hours. But no steps are taken. Last year ac compressor was damaged and had to replace and voltage stabilizer installed. Still the same problem. Pl take immediate step immediately....
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T
tch3
from Mumbai, Maharashtra
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almost regular load shedding

Address:58/1/A dharmatala road bally, howrah, Howrah, West Bengal, 711201

I want to bring this to your kind notice that our area is facing a regular problem with load shedding. We complaint many times for a permanent solution. But we didn't get that. Almost everynight we have to face this problem but your team is not working properly as we are suffering very badly at our sleeping time.
It is my kind request to you to look into this matter and take stern step as soon as possible.
MY DETAILS-br...
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B
basu.nilanjana700
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high billing despite being out of station

Address:6 Mandeville Gardens Kolkata 700 01, Kolkata, West Bengal, 700042

To
Senior commercial executive
Cesc
I am out of station from 29/03/2019 till 16/08/2019. Hence i have switched off the main connection of electricity of my home from 29/03/2019. I am not using the meter from 29/03/2019 till 16/08/2019. Inspite of not using the meter now cesc has sent a bill for the month of april 2019 amounting to rs 1180/-. How is cesc raising such a bill at this period when no electricity is being...
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S
swapan kr paul
from Jangipur, West Bengal
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low and conflicting voltage

Address:45/20D, MAHENDRA BANERJEE ROAD BEHALA, Kolkata, West Bengal, 700060
Website:Cesc.co.in

My consumer number is [protected]. Domestic type. Since Thursday I have suffering from my electric supply of low and conflicting voltage. I have complained about it in the cesc zonal office several times. They gave me docket number of the same. First time I've received the docket number [protected]. Yesterday they were attend at night my house and said that it would be resumed shortly. But it is very painful that I would say it is continuing.br...
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M
minti2608
from Kolkata, West Bengal
Feb 7, 2022
This thread was updated on Feb 7, 2022
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regarding meter reading

Address:Kolkata, West Bengal, 700020

Respected sir/madam,

Please note my meter reading date was scheduled on 08/05/2019 but somehow it was not being checked. So i was waiting the whole day for the message which cesc is supposed to send me mentioning the link where i can visit and mention my meter reading. But the message did not come the whole day. Now today _09/05/2019 morning at 8:05 am i received the message mentioning the link. And the message also says that...
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