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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 41

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T
tapan indu
from Kolkata, West Bengal
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twice electric bill payment for january 2019 for customer id 08000254698

Address:Kolkata, West Bengal

Sir, i have paid twice rs.1690, the electricity bill of january 2019, against the customer id as mentioned at subject matter through paytm wallet on 01.03.19 and sbi debit card 03.03.2019 (Operator reference no. 19030310314808000254698081280950230119700000002365)
Due to some technical fault of paytm. Therefore, it is requested to you to adjust the amount from the next bill.

Please intimate me the action taken.
br...
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S
sktmunki
from Kolkata, West Bengal
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wrong unit reading for consumer no..58008187021

Address:11 DURGA DAS KUTHI LANE, Howrah, West Bengal, 711101

Your jan 19 bill shows units as 6061 in stead of 6001. The amount was 675 for energy chgs. Which shud have been rs.284.in feb 19 it was 3 units reading making energy chgs. Of rs.15 means total of rs.690. But i[censored]nits taken were correct my energy chgs would be rs.284 for 55 units in jan & rs.330 for 63 units in feb. Thus total shud be rs.614 in stead of rs.690. Due to inadvertant reading i had to pay rs. 76/- (Rs.690 - rs.614) more which kindly...
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S
SANTOSH Kumar suman
from Kolkata, West Bengal
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regarding meter installation ref 16/03861/19

Address:North 24 Parganas, West Bengal

Dear sir/madam,
I have applied for cesc meter installation on 15 th feb 2019 and got offer letter on 19 th feb and Paid Rs 21150 as security money on 20 th feb2019. I received information from concerned official as order has been passed for me on 20 th evening and meter will be installed within two days .but unfortunately meter is not installed yet. I have tried to follow up all the way by whatsapp message and by various call to concerned...
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D
dkc10011958
from Kolkata, West Bengal
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no street light for konnagar lp 111/15/1

Address:1187,, Arabinda Pally, Konnagar, Hooghly, Hooghly, West Bengal, 712235

Sir.
With due respect & regards i am a customer no [protected] for last 35 years any paying average bill of rs 4.000 every months. Street light post no lp - 111/15/1 in front of my house has no street light for last 35 years. Due to long distance of pole no 111/15/0 and 111/15/02 entire distance became darkness during night.
Under the circumstances i would like to request you please provide one street light in pole no 111/15/1...
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P
Pracheta Das
from Kolkata, West Bengal
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please change our phone number

My mobile number which is given currently has been changed due to some reason. My old mobile number is [protected]. And my new mobile number is [protected]. I request you to change my old mobile number to my new mobile number.
Customer id [protected], i am facing problem in getting messages from cesc and cannot pay the bill online. So, i request you to change the number.
Thanking you.
Consumer name: (Late) gobinda...
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K
kalyan kumar kundu
from Kolkata, West Bengal
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request to change the email id

Address:South West Regional Office, 700140
Website:CESC Ltd. South West Regional office, Taratola

Customer id no. [protected]

Dear sir,

Electricity monthly bill is at present registered in the name of other mail id and thus i do not receive any prior intimation of my monthly bill. So request you to change my mail id to [protected]@rediffmail.com.

Please confirm your acknowledgement in my corrected mail id.

Kind regards
Kalyan kumar kundu...
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S
Saugata_Chakraborty
from KOLKATA, West Bengal
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not receiving cesc monthly bill (common) delivered at our premises

Address:Kolkata, West Bengal, 700078

Dear sir,

We are consumer of cesc, consumer no - [protected]

But since last few months, it came to my notice that, the common bill of our flat is not getting delivered. Rather, a message is being sent to my mobile no.[protected] with the bill details.

Consumer id - [protected]
Sankar chatterjee
44 paresh majumder road
Unik park

We would like this common bill...
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D
deba-24
from Kolkata, West Bengal
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unknown person not showing id card & self identity

Address:Kolkata, West Bengal, 700063

Today at 4pm to 4.30pm one unknown person was knocking bell, purpose of meter checking. Before opening door i want to identify the person by his name but he refused to tell and showing threatening attitude. I am doubtful about his attitude it's a huge matter of my household security and worried about my meter checking report.

Regards,
Debasish mondal
Customer id - [protected]...
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S
sougoto mukherjee
from Mumbai, Maharashtra
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intentainaly not reading meter and provide excess billing

Address:Kolkata, West Bengal

I sougata mukhopadhya cesc consumer no.[protected] & my father binoy kr mukherjee consumer no. [protected] a seniour citizen 80+ old man.
Last three month i got sms from cesc that meter reading schedule date after schedule date got another message that due to inaccessible meter board position inspector arrange for free access and result end of the month a huge amount average bill come from cesc end. We are here last 25 years never...
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A
AshisD
from Mumbai, Maharashtra
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not receiving monthly electricity bill

Address:Kolkata, West Bengal, 700075

I am consumer of cesc for around last 5 years. My consumer no. [protected]. But since beginning of the year, it came to my notice that, the bill is not getting delivered. Rather, a message is being sent to my mobile no. ([protected]) with the bill details. I would request you to look into the matter and take necessary action at the earliest to resolve the issue....
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T
tridib kr paul
from Kolkata, West Bengal
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overbilling

Ref: consumer id [protected], bill no : [protected] dated[protected]
In my starting reading was 19897 and ending reading was 20061 therefore differnce was 164 unit. But the chargeble unit was 170 (As per your bill mentioned above).
Therefore please take necessary action to resolve the problem by adjusting the excess billing amount in the subsequent bill.
With regard
Tridib kr paul
7, kali prasanna nayaratna...
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J
Japal
from Pune, Maharashtra
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exorbitant bill amount

Address:Kolkata, West Bengal, 700002

My consumer id is [protected]. This is to inform you that our bills for the last few months have been exorbitantly high and this month it is as high as 11, 140.

I doubt that there is some issue and problem in the meter reading.

Request you to kindly look into this matter on an urgent basis.

Thanks in advance.

Best regards,

Jayeeta pal...
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M
md asif qureshi
from Kolkata, West Bengal
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electrical problems

Address:Kolkata, West Bengal, 700014

I am having few problems from last few days.. We live in 70. Taltala lane kolkata 700014
Sir, the power z out and then back.. The lights fans fridge are automatically turning on and off.. The fans are speeding and slowing plzz look after this matter this is very risky.. Our tubelight also got blast because of this.. We cant on our fridge my neighbours are also having the same problm...
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R
randhir1234
from Kolkata, West Bengal
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shifting my meters from inside to outside wall

Address:Hooghly, West Bengal

Dear sir,
I randhir kumar singh, puchased house from dilip sengupta have a two meters in house cusomer id[protected], consumer no. [protected], & cusomer id[protected], consumer no. [protected], at a location inside our house, now i want to shifting meters box from inside to outside wall new meters box room,
I request to you arrange for shifting meters box as earliest as possible,
Thanking you, randhir kr singh...
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S
Sanjib.m2010
from Kolkata, West Bengal
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please decrease meter shifting huge amount

Address:Kolkata, West Bengal, 700090

Respected sir/ madam
I am a consumer of cesc. We want to shifting our meter room, because we make a urban house in government project. As plan wise meter shifting is very urgent... Cesc send me a huge amount of meter shifting bill... And it is very huge amount for provide to me, because we belong a poor family.. And our meter shifting is very urgent for making house..

Please help me with your kind heart.
br...
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A
anupmaiti
from Kolkata, West Bengal
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abnormal bill amount

Address:Kolkata, West Bengal

Last 02 months i have been billed huge amount in comparison to the same period last year.
I find no reasonable ground for enhanced consumption.
Kindly check it, find out the fault and correct it.
Customer name nupur nandi maiti
Id [protected]
Consumer no. [protected]
Regional office: south regional office
Custom account manager mr. Somdipta chakraborty, sn.com. Executive...
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R
Raaid Ahmed
from Kolkata, West Bengal
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complain about deduction of money twice from my bank account.

Address:Kolkata, West Bengal, 700023

Dear sir,
I have wrongly paid twice for the month of august and your system was also received amount not stopped me. Hence i want refund my money.
My consumer id [[protected]] once i have paid money on 10/02/2019 and wrongly i paid same for the month of january.
Please consider my application and take action immediately.
Reply me i will wait for your answer.

Thanking you,
Raaid
[protected]...
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Address:Kolkata, West Bengal, 700008

I have paid rs. 380/- against cesc on line bill on last due date, 06/02/2019. The amount has been debited to my bank account. But no transaction slip has been displayed in the system on line. As a result no print out could be taken for my record.

I would request cesc to do the needful at the earliest.

Thanking you,

Batayan chandra mandal...
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H
H k banerjee
from Kolkata, West Bengal
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meter board of 10 flats hanging.dangerously

Address:Kolkata, West Bengal, 700002

As above in subject colm
Meter board of 10 flats of Indraloke h estate 2 are dangerous ly hanging...may cause fire any time. Repair immediately. Near paikpara state garrage...consumer nno [protected]...m. no...[protected]
It was complained earlier vide ref no [protected]. But no one cared to resolve it. Earlier also I have complained 3 times. For any fire accident cesc will be responsible....
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A
A.K.BISWAS
from Kolkata, West Bengal
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new meter connection for common usage

Address:Kolkata, West Bengal, 700006

I have have applied for a new meter for our common use such as common passage light, pump etc. On 01.02.2019. After inspection on 04.02.2019, i received a regret letter ref. No. 04/02803/19 dated 05.02.2019 from your end and the content of the said letter that my intend to obtain the benefit of lower charges. It is not possible to use personal meter for use of common purpose electric items in common passage.
Please enquiry further...
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