[Resolved]  CESC (Calcutta Electric Supply Corporation) — Bill / meter registering large consumption in a locked flat

Address:Kolkata, West Bengal

Sri Gopal Choudhary
Flat -7JTOWER 3 SOUTH CITY RESIDENCY
375 PRINCE ANWAR SHAH ROAD KOLKATA-700068

August 25, 2014
Sr. Commercial Officer
CESC LIMITED SOUTH REGIONAL OFFICE
6 Mandiville Gardens Kolkata – 700019
Dear Sirs
Re:- Wrong Metering/Wrong Connection/ Pilferage
Ref:- 1) ConsumerNo. [protected] Customer ID – [protected]
2) Our letters dated 24thJuly 2014 & 11TH July 2014
It is a matter of Great Regret that despite informing andwriting to you The problem is net getting solved. The above connection has beenprovided at the following premises.
Flat No. - 8F Regent towers 121/1 N.S.C. Bose RoadKolkata – 700040
Nobody is currently using the above Flat and therefore the Electric Bill was beinggenerated for Only 1- 2 units only. ( A copy of Bill is attached -both sides-wherein you shall please observe that billing for last 1year was for only 1-2 units ).
However we find that for last three months the ElectricBill is being billed at the following consumption o[censored]nits – despite the Flat remaining locked with nousage of electricity.
April 2014 – 166 units May 2014 - 82 units June 2014 – 83 units
YOURINSPECTION TEAM HAS REPORTED THAT THE METER IS OK HOWEVER THE METER IS REGISTERINGJUMPS EVERYDAY DESPITE THE FLAT BEING
Weapprehend that either the connection has been pilfered or the Meter is faultyas anew meter has been installed. A NEW DIGITAL METER WAS ALSO INSTALLED BY CESC RECENTLY WITHOUT OUR REQUEST ORADVISE FOR THIS
Though we are proceeding for the full payment, requestyou to kindly ensure the following immediately.
1) PLEASECHECK FOR ANY PILFERAGE
2) PLEASECHECK THE METER
3) PLEASEREFUND THE WRONGFUL METERED BILLS
Thanking you

SRIGOPAL CHOUDHARY
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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