[Resolved] CESC (Calcutta Electric Supply Corporation) — Bill / meter registering large consumption in a locked flat | |||
Sri Gopal Choudhary Flat -7JTOWER 3 SOUTH CITY RESIDENCY 375 PRINCE ANWAR SHAH ROAD KOLKATA-700068 August 25, 2014 Sr. Commercial Officer CESC LIMITED SOUTH REGIONAL OFFICE 6 Mandiville Gardens Kolkata – 700019 Dear Sirs Re:- Wrong Metering/Wrong Connection/ Pilferage Ref:- 1) ConsumerNo. [protected] Customer ID – [protected] 2) Our letters dated 24thJuly 2014 & 11TH July 2014 It is a matter of Great Regret that despite informing andwriting to you The problem is net getting solved. The above connection has beenprovided at the following premises. Flat No. - 8F Regent towers 121/1 N.S.C. Bose RoadKolkata – 700040 Nobody is currently using the above Flat and therefore the Electric Bill was beinggenerated for Only 1- 2 units only. ( A copy of Bill is attached -both sides-wherein you shall please observe that billing for last 1year was for only 1-2 units ). However we find that for last three months the ElectricBill is being billed at the following consumption o[censored]nits – despite the Flat remaining locked with nousage of electricity. April 2014 – 166 units May 2014 - 82 units June 2014 – 83 units YOURINSPECTION TEAM HAS REPORTED THAT THE METER IS OK HOWEVER THE METER IS REGISTERINGJUMPS EVERYDAY DESPITE THE FLAT BEING Weapprehend that either the connection has been pilfered or the Meter is faultyas anew meter has been installed. A NEW DIGITAL METER WAS ALSO INSTALLED BY CESC RECENTLY WITHOUT OUR REQUEST ORADVISE FOR THIS Though we are proceeding for the full payment, requestyou to kindly ensure the following immediately. 1) PLEASECHECK FOR ANY PILFERAGE 2) PLEASECHECK THE METER 3) PLEASEREFUND THE WRONGFUL METERED BILLS Thanking you SRIGOPAL CHOUDHARY Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint. | |||
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CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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