[Resolved]  CESC (Calcutta Electric Supply Corporation) — Change of Meter box made on December 01, 2014

Address:

Howrah, West Bengal

Dear Sir/Madam, Our consumer number is [protected]. This consumer number is in the name of Sri Tara Sankar Das of 61/2/3 Chatterjee Para Lane, Kadamtala, Howrah - 711 101 and I am his son writing this mail. The purpose of writing this mail to you is that at around 12:15 p.m. on December 01, 2014 one Md. Jahangir Hossain who claimed to come from the CESC office in Bhawanipur came to my residence in Howrah and mentioned to my mother (aged 83) and my younger daughter who was at home since her final examinations were over that he has come in connection with reviewing of our electric meter. For this reason, my mother and daughter let him in and after checking he told them meters are to be changed and started removing the old one. My mother asked him as to why they have come. To this the man said that a complain was lodged. When my mother said that she does not know of any complain made the man said the office made a complain. My mother did not understand what the man meant. Anyway the man changed one meter (No. 0692927) installing the new one he brought. In this regard, may I also mention although we have two meters only one was changed. While he was at work my mother asked him as to whether he has any work order with him from the CESC office for doing the same or whether she is required to sign any papers that such a change of meter has been made and that the work has been done. To this the person said nothing such was required and that he has changed it and that is enough. Instead, he suggested that we change the name for consumership after he heard that my father has passed away. I teach at the Jadavpur University and after returning home from work at night I came to know all this has happened and also that the person did this work without showing any work order or for that matter showed no papers whatsoever). I am really worried and do not know whether the person really came from the CESC office or not. Kindly let me know and treat this matter as urgent. Please let me know the matter after an enquiry from your end. I would also be grateful if told if this is the practice nowadays for CESC that people are coming to residence without any work order etc or has there been a lapse in this case. Sincerely yours, Dr. Sourav Das Assistant Professor Department of Chemistry Jadavpur University Raja S. C. Mullick Road Kolkata 700032, INDIA Telephone: +[protected]J U) +[protected]R) + 91 [protected] (M) Fax: +[protected]