[Resolved]  CESC (Calcutta Electric Supply Corporation) — Defective Disconnection notice & charging double payment for a bill.

Address:

Kolkata, West Bengal

From: P C Tibrewala Customer ID: [protected] Dear Sir/Madam, May kindly go through following facts: 1. I am paying my electricity bills through ECS option. 2. My March, 14 bill no. [protected] was a 'zero' amount bill & thus no amount was payable no amount was paid by my Banker M/s HSBC. 3. In spite of this, for the month of April, 14 a bill no. [protected] cum- disconnection notice was issued to me. 4. When my representative visited your office, he was made to pay Rs. 250 (the billed amount without rebate) and un-necessarily was asked for to submit a no. of documents. In the meantime, the payment was made through ECS also. I am not sure whether this lapse has taken place due to some problem in your billing software or intentionally with mala fide intention but it has caused high mental agony to me and my family. I would request you to please get the issue examined so that it does not recur with me or/and other customers and also take appropriate action for adjustment of extra amount paid by me in my subsequent bills. Waiting eagerly for your reply. P C Tibrewala Mobile [protected] email- [protected]@gmail.com