CESC (Calcutta Electric Supply Corporation) — Electricity Bill

Address:

Kolkata, West Bengal

Sir, ref to my consumer no. [protected], I bring to your kind notice that I received sms on 27 April 2015 at 04:03 PM saying "your electricity bill for 03/15, due date on 05/05/15, amounting to Rs.1130 (Net) has been generated". Since I shall be out of the city and I didn't receive the hard copy of the bill, I went to collect "Copy Bill" on next day 28 April 2015 at 09:30 AM from CESC South Regional Office to make payment before my departure. When I entered my consumer no. in the "Copy Bill Machine", it displayed "bill not yet generated". I approached the staff at the "Copy Bill Counter" and got a casual reply saying "bill will be sent to your home in the coming days". I was really disappointed and I had faced same situations on earlier occasions as well. Hence I request you not to harass consumers sending sms like this. Regards.. Mrs. Kali Pal