[Resolved]  CESC (Calcutta Electric Supply Corporation) — Excess Billing

consumer id [protected]
Billed excessively for october 2014.
Have submitted written complaint.
Received no reply as yet even after meter inspection as to no o[censored]nits billed excess.
Received no bill for November 2014
Have complained on helpline yet received no response
Please get in touch with the consumer at [protected] or will be forced to visit ombudsman.
Further duplicate bill generated and see bill without date of meter reading and no reading of meters or units mentioned, only arbitrary figure mentioned.
Please revert or else am forced to go to consumer court, cci for natural justice.

To,
The Deputy General Manager
CESC Limited
Kolkata – 700004


(SUB: Excess Billing this consumer number [protected])

Dear Sir/Ma’am,
I like to inform you that, the electricity bill is too much high for the month of January, 2015.I would like to bring to your notice that I received your invoice no [protected] against consumer no. [protected] and customer id no. [protected] in the name of SRI SHIBU PAUL ADDRESS: 357, RAFI AHMED KIDWAI ROAD KOLKATA – 700055 for Rs. 1980.00 (Rupees one thousand nine hundred eighty only.) With due date of 06.03.15.

Please check into the matter, there may be some illegal usage from my meter and I will be highly obliged if the result of the same is intimated to me.

Thanking you,


Sincerely,
Shibu Paul
M:+91-[protected]
E-mail Id: [protected]@gmail.com

During September 2013 to January 2015 my average consumption were below 100 units but Bill for the month of February 2015 all of a sudden a bill showing consumption of 200 units was issued by CESC. Thereafter the usage was reduced to 160 units without showing any reason. The company does not read the meter regularly and often raise and send Electricity Bill on an hypothetical basis. I beg to appeal that my actual usage may be read again from the meter installed in my compound and the bill already raised should immediately be revised so that I may go ahead for making necessary payment to CESC.
With regards,
Gour Mohan Singh
CESC Customer ID:[protected]

*****

Sorry to inform that receiving inflated bills since the installation of my meter i.e. November'2014. Visited the Howrah and Serampore commercial offices, but no action has been taken yet. Kindly arrange for the early disposal of the grievance by replacing the defective meter and adjustment of the excess amount paid thereof.

From:
Ekta Sharma
2nd Floor, Fl-2A
89/234, Bangur Park, 13th Lane
Rishra, Hooghly-712248
LP- 16/24/10/7
M-[protected]