[Resolved]  CESC (Calcutta Electric Supply Corporation) — Excess June bill and no benefit on online payment for a day late

Address:Howrah, West Bengal

My consumer no. is [protected]. When regular meter reading is taking place could not understand how June bill amount was astonishingly higher approx. 170% of May bill amount. To make matters worse when finally paid the amount after having arranged the extra amount on 24.7.2014, a day late I had to pay the gross amount of Rs 4880/- as indicated in your web site. If this be so I could have delayed payment further. Moreover for all house holds in the vicinity are also clueless as how the June bill could be so inflated with no explanation given. Is it that meter readings were not taken as per your intimations? As a senior citizen would request a) To allow suitable rebate in my July bill & b) Give a logical explanation for inflated amount charged in June, 2014 bill when May bill was higher than April bill. Load pattern was the same. Sumit Kumar Bhattacharyya
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Aug 14, 2020
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
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    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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