[Resolved]  CESC (Calcutta Electric Supply Corporation) — forced replacement of electric meter of 10Amp in running condition with an electronic one of 5-60 Amp

Address:

Kolkata, West Bengal

Myself, Saswati Dutta having consumer number [protected] and permanent residence at P-137, Oxytown, Shibrampur, Kolkata-700061, presently residing at Bl-C1, Flat-8, Central Excise & Customs Qtrs, 16/7, Dover Lane, Kolkata-700029 is approaching you with a complaint apparently done by over energetic CESC representative at my permanent residence where my tenants are presently living.Without any intimation and reason for alteration, the CESC people went to my residence at Oxytown in mid October 2014 and forcefully opened the gate of the room where the meter box is located by threatening one elderly lady who was present at the residence that time and replaced my existing meter (Meter Number-0711031, meter of 10 Amp capacity) which was in running condition with a new one ( Meter number -5037228, Meter of 5-60 Amp Capacity) .As I was told, your representative/s neither provided her your authorisation letter nor took any signature from the elderly lady as a mark of consent..It is to mention that neither did I apply for a replacement nor any communication was made from your end. This attitude is totally unbecoming of an esteemed organisation like you .I am in a quandary and is very much interested to know your next course of action. Let me know that whether you will charge the differential/actual security deposit and if so within what time period? Your categorical submission is eagerly awaited at the earliest. with regards Saswati Dutta (Mob Number- [protected]/ [protected]) email id- [protected]@india.com Present Address for Communication- Block-C1, Flat-8, Central Excise & Customs Qtrs. 16/7, Dover Lane. Kolkata-700029